Moried Nagi
Senior Systems Administrator at OXARO Inc. | Ottawa, Ontario, Canada
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Moried Nagi is a seasoned Senior Systems Administrator at OXARO Inc., bringing over 7 years of dedicated experience in the IT industry, complemented by an extensive 12-year background in Decision Support and Business Analysis within the Customer Service sector. His expertise lies in effectively supporting a diverse user base across multiple locations, leveraging a mastery of advanced tools and techniques to optimize operational efficiency.
In his current role, Moried is pivotal in administering and auditing a zero trust-based cloud infrastructure, ensuring robust security and compliance while managing the implementation and operation of cloud applications. His responsibilities also include the installation and management of servers, users, groups, and networks through Azure, where he excels in providing engineering solutions tailored to meet the unique operational needs of various projects. Moried's proficiency in configuring hardware, peripherals, and storage solutions has been instrumental in enhancing system performance and reliability.
Key projects under Moried's leadership include the deployment of innovative cloud-based solutions that streamline business processes and improve customer experience. His commitment to process improvement and crisis management, supported by his Crisis Management Diploma and organizational skills training from the American Management Association, positions him as a strategic asset to the OXARO team. Moried's strong analytical skills and ability to write complex queries using Microsoft SQL Server 2008 Transact-SQL further enhance his capability to drive data-driven decision-making within the organization. His collaborative approach and team leadership skills foster a culture of teamwork, ensuring that both technical and customer service objectives are met with excellence.
Senior Systems Administrator at OXARO Inc. in February 2019 to Present
System Administrator at Nova Networks in September 2017 to February 2019
Reporting Consultant at Information and Communications Technology Council (ICTC) in September 2018 to November 2018
Technical Support on Call at Pmengserv in June 2016 to September 2017
Customer Service Desk Associate at Quickie Convenience Stores Corp. in August 2016 to July 2017
Customer Service Desk Associate at Sears, Roebuck and Co. in November 2015 to January 2016
Senior Business Improvement Analyst at Xceed contact center in July 2013 to May 2015
Decision Support Analyst at Xceed contact center in December 2009 to July 2013
BackOffice Customer Service Representative at Xceed contact center in October 2008 to December 2009
Team leader at Xceed contact center in July 2008 to October 2008
BackOffice Customer Service Representative at Xceed in July 2006 to April 2008
Inbound Customer Service Representative at Xceed in July 2003 to July 2006
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Cégep Heritage College, Graduation Project, September 2026
Cégep Heritage College, September 2026
The State University of New York, Microsoft SQL Server 2012, September 2026
The State University of New York, Microsoft SQL Server 2008 R2, September 2026
The State University of New York, Microsoft SQL Server 2008 R2, September 2026
Microsoft, Maintaining a Microsoft SQL Server 2008 Database, September 2026
Microsoft, Implementing a Microsoft SQL Server 2008 Database, September 2026
Microsoft, Writing Queries Using Microsoft SQL Server 2008 Transact-SQL, September 2026
Dale Carnegie Training Center, Innovation, September 2026
Faculty of Commerce, Ain Shams University, Diploma (Comparative Evaluation in Quebec), September 2026
Faculty of Commerce-English Section-Ain Shams University, Bachelor's degree (Comparative Evaluation in Quebec), September 1996 to September 2026
Yousef El Sebai Language School., 86%, September 1985 to September 1996
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1-Crisis Management Diploma
2-Implementing a Microsoft SQL Server 2008 Database
3-Writing Queries Using Microsoft SQL Server 2008 Transact-SQL
4-Innovation Program by Dale Carnegie Training Center in 2011
5-Organizational and Business Skills program by American Management Association
Analysis
Workforce Management
Process Improvement
Microsoft SQL Server
Training
Call Center
Call Centers
Outsourcing
Team Leadership
BPO
Customer Satisfaction
Performance Management
Time Management
Customer Experience
Teamwork
Leadership
Business Process Improvement
Budgets
Business Analysis
Strategy
Management
CRM
Customer Service
Telecommunications
Business Process Outsourcing (BPO)
Microsoft Azure
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Discover more about OXARO Inc.What is Moried Nagi email address?
Email Moried Nagi at [email protected]. This email is the most updated Moried Nagi's email found in 2026.
How to contact Moried Nagi?
To contact Moried Nagi send an email to [email protected]. (updated on September 29, 2024)
What company does Moried Nagi work for?
Moried Nagi works for OXARO Inc.
What is Moried Nagi's role at OXARO Inc.?
Moried Nagi is Senior Systems Administrator
What is Moried Nagi's Phone Number?
Moried Nagi's phone (416) ***-*347
What industry does Moried Nagi work in?
Moried Nagi works in the Information Technology & Services industry.
Moried Nagi Email Addresses
Moried Nagi Phone Numbers
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