Xceed

Xceed is the leading multilingual Business Process Outsourcing Service provider in EMEA region with a capacity of more than 2000 web enabled multi channels stations. Xceed manages various outsourcing agreements with key government & commercial accounts in different European languages. Our core objective is to deliver superior quality and value to our clients in every aspect of the CRM cycle. Xceed currently operates from (7) sites in Egypt & (2) sites in Casablanca, Morocco. * ServicesInbound ServicesOutbound ServicesBack office ServicesInfrastructure Management ServicesRecruitment Process OutsourcingHelpdesk Support ServicesSocial Media Analysis Services* Sectors ServedTelecommunicationTechnologyAutomotivePublic SectorTourism & AviationEducation* AwardsBest Global Outsourcing 100TM 2009, 2010, 2011, 2012 & 2013– IAOP™Outsourcing Service Provider- 2006 & 2007 – InsightCall Centre Award -2007 – InsightThe Business Continuity Team of the Year-2012 - BCI Institute Best Career and Skill Paths Award -2008 - Insight Best Recruitment Program Award -2009 - Insight* CertificatesCOPC®-20006,2007,2008,2009,2010,2011,2012BS 25999:2007 Business Continuity Management System- BSIOHSAS 18001:2007 Occupation Health & Safety Management System- BSIISO 9001:2008 ISO/IEC 27001:2005 Information Security Management System- BSIISO 14001:2004 * Clients RecognitionMicrosoft Premier Vendor -2005-2007 The Strategic Partner of the Year 2012-du