Michael Wilmott
Technical Support Engineer at Ivanti | Colorado Springs, Colorado, United States
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Michael Wilmott is a dedicated Technical Support Engineer at Ivanti, where he leverages his extensive background in security and military operations to provide exceptional technical support to a diverse clientele. With a strong foundation as a Marine Corps veteran, Michael brings a unique perspective to his role, emphasizing discipline, leadership, and a commitment to excellence. His Secret clearance eligibility further underscores his expertise in security management, making him a valuable asset in addressing the complex needs of clients in IT systems and security management.
At Ivanti, Michael is instrumental in supporting a wide range of customer services, including service management, asset management, and mobility management solutions. His role involves troubleshooting, diagnosing, and resolving technical issues efficiently through various communication channels such as email, phone, and chat. Michael's analytical skills enable him to assess the performance of support activities, document resolutions meticulously, and identify areas for improvement, thereby enhancing the overall customer experience.
Michael's proficiency in security operations and information security is complemented by his ability to communicate effectively with clients, ensuring that their concerns are addressed promptly and accurately. His innovative approach to problem-solving, combined with his military training, allows him to navigate high-pressure situations with ease. As he continues to grow in his role at Ivanti, Michael remains committed to fostering a culture of collaboration and continuous improvement within his team, ultimately driving success for both the company and its customers.
Technical Support Engineer at Ivanti in April 2021 to Present
Product Support Analyst I at Cherwell Software in December 2019 to April 2021
Security Manager/ Site Supervisor at Allied Universal in January 2017 to December 2019
Security Manager at Phantom Canyon Brewing Company in September 2013 to December 2016
Security Operations at Triple Canopy (A Constellis Company) in December 2012 to July 2013
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Linux Foundation, System Administration, June 2026
New Horizons Computer Learning Centers - Colorado Springs, Network System Administrator-Professional, June 2026
University of Phoenix, Bachelor's degree, June 2026
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Security
Security Operations
Training
Leadership
Microsoft Office
Customer Service
Military
Communication
Innovation Management
Business Management
Business Development
Personnel Security
Security Management
Security Training
Access Control
Security Operations Management
Data Security
Information Security
Artificial Intelligence (AI)
Generative AI
Generative AI Tools
Agile Methodologies
Distributed Teams
Agile Software Development
Sales Engineering
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Discover more about IvantiWhat is Michael Wilmott email address?
Email Michael Wilmott at [email protected] and [email protected]. This email is the most updated Michael Wilmott's email found in 2026.
What is Michael Wilmott phone number?
Michael Wilmott phone number is 7194395821.
How to contact Michael Wilmott?
To contact Michael Wilmott send an email to [email protected] or [email protected]. If you want to call Michael Wilmott try calling on 7194395821. (updated on September 04, 2024)
What company does Michael Wilmott work for?
Michael Wilmott works for Ivanti
What is Michael Wilmott's role at Ivanti?
Michael Wilmott is Technical Support Engineer
What industry does Michael Wilmott work in?
Michael Wilmott works in the Computer Software industry.
Michael Wilmott Email Addresses
Michael Wilmott Phone Numbers
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