Michael Storlie
Business Unit Manager for Technical Support at Epilog Laser | Denver, Colorado, United States
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As the Business Unit Manager for Technical Support at Epilog Laser, Michael Storlie plays a pivotal role in driving operational excellence and customer satisfaction within the laser engraving and cutting industry. Leading a functionally diverse team of over 30 professionals, he is adept at fostering a collaborative environment that emphasizes best-in-class business support practices. Michael's extensive background in Electrical Engineering, combined with over 14 years of experience in customer-facing roles, equips him with a unique perspective on the technical intricacies of laser technology as well as the importance of effective communication and interpersonal skills in enhancing customer outcomes.
Under Michael's leadership, key projects have focused on streamlining inventory management and order fulfillment processes, ensuring that customers receive timely and efficient service. He has implemented innovative training and development programs that empower team members, enhancing their technical support capabilities and fostering a culture of continuous improvement. By prioritizing employee experience alongside customer satisfaction, Michael has successfully cultivated a motivated team that is committed to delivering exceptional service.
His expertise in hardware architecture and debugging further enables him to address complex technical challenges, ensuring that customers receive not only prompt support but also insightful solutions tailored to their specific needs. Michael's strategic approach to vendor relationships and business operations has positioned Epilog Laser as a leader in the industry, reinforcing the company's commitment to quality and customer-centricity. As he continues to navigate the evolving landscape of laser technology, Michael remains dedicated to driving innovation and excellence within his team and the broader organization.
Business Unit Manager for Technical Support at Epilog Laser in September 2020 to Present
Sr. Manager, Design Tools Product Applications Engineering at Xilinx in July 2010 to January 2020
Manager, Embedded/IP Product Applications and Technical Editing at Xilinx in January 2007 to July 2010
Software Tech Lead at Xilinx in June 2005 to January 2007
Customer Applications Engineer at Xilinx in January 2001 to June 2005
Golf Shop Staff at Riverdale Golf Course in June 1994 to December 2000
Carpenter at Norway Construction Inc. in June 1994 to September 2000
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Colorado State University, BS
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Verilog
FPGA
Xilinx
Semiconductors
RTL design
Static Timing Analysis
Debugging
VHDL
ModelSim
PCIe
EDA
Embedded Systems
RTL Design
Field-Programmable Gate Arrays (FPGA)
Hardware Architecture
Management
Project Management
Employee Training
Coaching
Mentoring
New Hire Training
Technical Recruiting
Customer Relationship Management (CRM)
Customer Experience
Customer Support
Strategy
Customer Service Management
Customer Loyalty
Customer Experience Management
Customer-focused Service
Technical Support
Cross-functional Team Leadership
Engineering
Microsoft Office
JIRA
Confluence
Forums Leadership
Leadership
Team Leadership
Teamwork
Team Building
Customer Service
Communication
Corporate Communications
Interpersonal Communication
Written Communication
Strategic Planning
Training
Training & Development
Analytical Skills
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Discover more about Epilog LaserWhat is Michael Storlie email address?
Email Michael Storlie at [email protected] and [email protected]. This email is the most updated Michael Storlie's email found in 2026.
How to contact Michael Storlie?
To contact Michael Storlie send an email to [email protected] or [email protected]. (updated on August 27, 2024)
What company does Michael Storlie work for?
Michael Storlie works for Epilog Laser
What is Michael Storlie's role at Epilog Laser?
Michael Storlie is Business Unit Manager for Technical Support
What is Michael Storlie's Phone Number?
Michael Storlie's phone (303) ***-*200
What industry does Michael Storlie work in?
Michael Storlie works in the Semiconductors industry.
Michael Storlie Email Addresses
Michael Storlie Phone Numbers
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