Michael Lyew

Q: What is Michael Lyew email address?

Email Michael Lyew at michael.lyew@rci.rogers.com. This email is the most updated Michael Lyew's email found in 2026.

Q: How to contact Michael Lyew?

To contact Michael Lyew send an email to michael.lyew@rci.rogers.com. (updated on February 17, 2025)

R4BE Technical Advisor at Rogers Communications | Bradford, Ontario, Canada

About Michael Lyew

Michael Lyew currently serves as a R4BE Technical Advisor at Rogers Communications, where he plays a pivotal role in maintaining the integrity and performance of the company's business wireless devices and internet services. In this capacity, Michael leverages his extensive technical expertise to diagnose complex network issues, perform detailed troubleshooting, and implement effective repair strategies that minimize downtime for clients. His deep understanding of network security protocols and mobile device management ensures that customer data remains protected while delivering seamless connectivity solutions.

A key aspect of Michael’s role involves coordinating with field technicians, scheduling on-site repairs, and escalating tickets when necessary to ensure swift resolution of technical problems. His proficiency in diagnostic tools and software systems allows him to multitask efficiently, providing real-time technical walkthroughs and support to clients. Additionally, Michael’s experience with PowerShell scripting and Microsoft Excel enhances his ability to analyze network performance metrics, identify vulnerabilities, and optimize service delivery.

Beyond his technical skills, Michael is recognized for his empathetic customer service approach, actively listening to client needs and providing tailored solutions that foster customer satisfaction and loyalty. His leadership qualities shine through as he mentors new team members and contributes to process improvements within the support team. With over 8 years of experience in technical support, Michael Lyew’s dedication to continuous learning—evidenced by multiple certifications including Google—positions him as a valuable asset in Rogers Communications’ mission to deliver reliable, secure, and innovative connectivity solutions to business clients.

Michael Lyew Work