Matthew Lecus
Senior Solutions Engineer at CtiPath | Summerville, South Carolina, United States
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Matthew Lecus is a dedicated Senior Solutions Engineer at CtiPath, where he leverages over eight years of specialized expertise in Cisco Unified Contact Center Enterprise (UCCE) to drive innovative IT solutions for clients. In his current role, Matthew serves as a Subject Matter Expert (SME) for Cisco Contact Center Enterprise, leading multiple technical service engagements that cater to both new and existing clients. His responsibilities encompass a wide range of activities, including pre-sales technical architecture, the development of implementation requirements, and the formulation of strategic installation recommendations.
Matthew’s ability to create and validate Statements of Work (SOWs) for professional services has been instrumental in ensuring that projects align with client expectations and company goals. His hands-on experience with installation and configuration of Cisco Contact Center Enterprise systems not only showcases his technical acumen but also highlights his commitment to delivering high-quality service in high-demand environments.
In addition to his technical skills, Matthew excels in leadership and team building, fostering a collaborative atmosphere that encourages employee training and professional growth. His proficiency in patch management, system administration, and database management using Microsoft SQL Server and Linux further enhances his capability to manage complex IT infrastructures. With a proven track record of adapting to tight timelines and evolving challenges, Matthew Lecus continues to be a pivotal asset at CtiPath, driving success through consistent and organized practices in the ever-evolving landscape of IT services.
Senior Solutions Engineer at CtiPath in January 2020 to Present
Service Delivery Manager - Technical Support at CtiPath in December 2018 to January 2020
Solutions Engineer at CtiPath in January 2016 to January 2020
Store Manager at GameStop in July 2012 to October 2015
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Alamance Community College, August 2026
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Microsoft Excel
Leadership
Linux Server
Patch Management
System Administration
Communication
Windows
Managed Services
Management
UCCE
ITIL v3 Foundations Certified
Customer Service
Store Management
Retail Sales
Team Building
Profit
Customer Satisfaction
Unified Communications
Call Flow
Employee Training
Microsoft SQL Server
VMware
VMware vSphere
Linux
Office 365
ESXi
Twilio
Project Management
Business Ethics
Requirements Management
Project Scheduling
Managing Project Budgets
Project Team Management
Project Communications
Project Risk
Stakeholder Management
Microsoft Project
Emotional Intelligence
Azure DevOps
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Discover more about CtiPathWhat is Matthew Lecus email address?
Email Matthew Lecus at [email protected] and [email protected]. This email is the most updated Matthew Lecus's email found in 2026.
What is Matthew Lecus phone number?
Matthew Lecus phone number is 9196198080 and 9199337862.
How to contact Matthew Lecus?
To contact Matthew Lecus send an email to [email protected] or [email protected]. If you want to call Matthew Lecus try calling on 9196198080 and 9199337862. (updated on September 02, 2024)
What company does Matthew Lecus work for?
Matthew Lecus works for CtiPath
What is Matthew Lecus's role at CtiPath?
Matthew Lecus is Senior Solutions Engineer
What industry does Matthew Lecus work in?
Matthew Lecus works in the Information Technology & Services industry.
Matthew Lecus Email Addresses
Matthew Lecus Phone Numbers
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