Martin Bennett
I.T. Manager, Technical Services at Clark County at Clark County | Las Vegas Metropolitan Area
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As the Manager of Technical Services at Clark County, Martin Bennett plays a pivotal role in transforming the IT landscape through strategic initiatives and innovative project management. With a strong focus on transitioning to an IT Service Management (ITSM) model, Martin has successfully led the transformation of staff operations, enhancing service delivery and operational efficiency. His expertise in off-shore service desk management has not only streamlined support processes but also optimized resource allocation, ensuring that external-facing customers receive timely and effective assistance.
Currently, Martin is spearheading key projects, including the completion of Phase I of the Broadband Program, which aims to enhance connectivity and digital access across the county. His robust contract management skills enable him to negotiate and maintain Service Level Agreements (SLAs) that align with organizational goals while ensuring compliance and accountability from vendors. Martin’s strategic planning capabilities are evident in his approach to application and product deployment support, where he develops comprehensive roadmaps that prioritize user needs and operational requirements.
In addition to his project management acumen, Martin is adept at developing Key Performance Indicators (KPIs) and analytics that provide actionable insights into service performance and customer satisfaction. His extensive background in data center operations, telecommunications, and cloud computing further enhances his ability to lead large-scale software conceptualization, development, and implementation projects. With a commitment to fostering a collaborative team environment, Martin excels in people management, empowering his team to achieve their full potential while driving Clark County's technological advancements forward.
I.T. Manager, Technical Services at Clark County at Clark County in February 2024 to Present
Program Director, Broadband Program Office at Clark County in October 2022 to May 2024
Manager, Technical Services at Clark County in January 2018 to October 2022
Manager, Application Services at Clark County in February 2017 to January 2018
Service Delivery Manager III (Sr. Director, IT) at Xerox Business Services, LLC in May 2013 to September 2014
IT Process Improvement ITIL Engineer at Irvine Technology Corporation in November 2012 to May 2013
IT Professional at Independant Consultant in September 2012 to November 2012
Director of IT, Infrastructure Services at Tutor Perini Building Corp in April 2012 to August 2012
Sr. Manager, I.T. Operations at The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. in April 2011 to April 2012
Sr. Manager, IT at Qualcomm, Inc. in June 2005 to May 2011
Manager, Data Quality at Yellowpages.com in July 2002 to May 2005
System QA Auditor at SRD, Inc., in June 2001 to March 2002
Systems Analyst at Qualcomm, Inc. in August 1995 to June 2001
Systems Analyst at General Dynamics in January 1986 to January 1992
Traveling team member at T.G.I. Friday's in January 1979 to January 1990
Co-Founder at Moms Window Cleaning Company in January 1980 to January 1982
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Data Center Operations
Service Desk
Call Center Development
IT Project & Program Management
IT Infrastructure Management
PMO Services
PMO set-up
Customer Service Management
Microsoft Office
English
Vendor Management
Integration
ITIL
Information Technology
IT Management
Business Process
Business Intelligence
Disaster Recovery
Project Management
Program Management
IT Service Management
Software Documentation
Telecommunications
Testing
Troubleshooting
IT Strategy
Business Analysis
System Administration
Data Center
Quality Assurance
Project Planning
Software Development
SDLC
Cloud Computing
Network Administration
Software Project Management
IT Operations
Strategic Planning
Security
Requirements Analysis
Change Management
Virtualization
Analytics
Planning
PMO
Customer Relations
SQL
Visio
SharePoint
Databases
People Management
Management
Leadership
Cross-functional Team Leadership
Customer Service
Training
Problem Solving
Team Leadership
Process Improvement
Networking
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Discover more about Clark CountyWhat is Martin Bennett email address?
Email Martin Bennett at [email protected] and [email protected]. This email is the most updated Martin Bennett's email found in 2026.
How to contact Martin Bennett?
To contact Martin Bennett send an email to [email protected] or [email protected]. (updated on January 19, 2024)
What company does Martin Bennett work for?
Martin Bennett works for Clark County
What is Martin Bennett's role at Clark County?
Martin Bennett is I.T. Manager, Technical Services at Clark County
What is Martin Bennett's Phone Number?
Martin Bennett's phone (**) *** *** 756
What industry does Martin Bennett work in?
Martin Bennett works in the Government Administration industry.
Martin Bennett Email Addresses
Martin Bennett Phone Numbers
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