Markia Baker
Contact Center Account Consultant at Virginia Credit Union | Prince George, Virginia, United States
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Markia Baker currently serves as a Contact Center Account Consultant at Virginia Credit Union, where she plays a pivotal role in enhancing member satisfaction and streamlining account management processes. With a strong commitment to providing exceptional customer service, Markia is adept at addressing a wide range of member inquiries and technical issues, ensuring that each interaction is handled with professionalism and efficiency. Her expertise in troubleshooting online and phone banking challenges allows her to empower members to navigate their accounts seamlessly, fostering a sense of trust and reliability in the services offered by the credit union.
In her role, Markia is responsible for opening and closing accounts, conducting various transactions such as withdrawals, deposits, and ordering official checks and money orders. Her proficiency in Microsoft Office applications, particularly Excel and Outlook, enables her to manage data entry tasks effectively while maintaining accurate records of member interactions. Markia’s time management skills are crucial as she balances multiple responsibilities, ensuring that all member requests are processed promptly.
Key projects that Markia has been involved in include training new team members on customer service protocols and best practices, which has contributed to a more cohesive and knowledgeable team. Her ability to communicate complex policies clearly and concisely enhances the overall member experience, making her an invaluable asset to Virginia Credit Union. As she continues to grow in her role, Markia remains focused on leveraging her skills for both personal development and the advancement of the credit union’s mission to provide outstanding service to its members.
Contact Center Account Consultant at Virginia Credit Union in April 2011 to Present
Teller/Member Service Representative at Fort Lee Federal in August 2010 to April 2011
Student Trainee (Logistics Management Specialist) at United States Army Department of Defense-Civilian Logistics Career Management in June 2008 to May 2010
Focused Inquiry Associate at Virginia Commonwealth University in August 2007 to May 2008
Student Orientation Assistant at Virginia Commonwealth University in May 2007 to August 2007
Records and Registration Student Worker at Virginia Commonwealth University in January 2007 to May 2007
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Virgnia Commonwealth University, Bachelors, June 2026
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Microsoft Office
Customer Service
Research
Microsoft Excel
Outlook
PowerPoint
Microsoft Word
Data Entry
Management
Time Management
Training
Policy
Program Management
Marketing
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Discover more about Virginia Credit UnionWhat is Markia Baker email address?
Email Markia Baker at [email protected] and [email protected]. This email is the most updated Markia Baker's email found in 2026.
How to contact Markia Baker?
To contact Markia Baker send an email to [email protected] or [email protected]. (updated on September 01, 2024)
What company does Markia Baker work for?
Markia Baker works for Virginia Credit Union
What is Markia Baker's role at Virginia Credit Union?
Markia Baker is Contact Center Account Consultant
What is Markia Baker's Phone Number?
Markia Baker's phone (703) ***-*376
What industry does Markia Baker work in?
Markia Baker works in the Banking industry.
Markia Baker Email Addresses
Markia Baker Phone Numbers
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