Markia Appiah
Client Engagement Manager at Somatus | Washington, District of Columbia, United States
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Markia Appiah is a dedicated Client Engagement Manager at Somatus, where she leverages her extensive experience in business and data analysis to enhance client interactions and drive organizational success. With over nine years of diverse professional expertise, Markia specializes in data mining, data cleansing, and metadata management, which are critical in ensuring the integrity and usability of data across the organization. Her role involves conducting telephonic engagements with program members, where she ensures seamless first-time communication with the care team, fostering a supportive environment for clients.
In her current position, Markia has taken the lead on several key projects aimed at improving employee and client satisfaction. She has developed and implemented innovative strategies that nurture a positive work culture, significantly enhancing the overall employee experience. By overseeing surveys, check-ins, and interviews, she effectively gauges satisfaction levels and identifies opportunities for improvement, thereby aligning client needs with organizational goals.
Markia’s analytical skills are complemented by her proficiency in tools such as Microsoft SQL Server, PostgreSQL, and various ERP software systems. This technical expertise allows her to conduct thorough data analysis and quality assurance, ensuring that the insights derived from client interactions are actionable and strategically aligned. As she continues to drive engagement initiatives at Somatus, Markia remains committed to leveraging her skills for the betterment of the organization, ultimately contributing to improved health outcomes for clients and a more cohesive workplace environment.
Client Engagement Manager at Somatus in January 2022 to Present
Patient Advocate II/ Insurance Specialist at Inova Fairfax Hospital in August 2019 to December 2021
Fraud Analyst at Bank of America Merrill Lynch in January 2019 to July 2019
Patient Service Representative at CareFirst BlueCross BlueShield in October 2016 to April 2018
Patient Services Coordinator at iBrush Family Dental Care in July 2015 to September 2016
Data Analyst at Martin Gold IT services in July 2014 to July 2015
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Medix School
Southern Careers Institute
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Data Analysis
Analytical Skills
Microsoft Excel
PowerPoint
Leadership
Training
Epic Systems
Time Management
Typing
SQL
Microsoft SQL Server
PL/SQL
SQL Server Reporting Services (SSRS)
SQL Server Integration Services (SSIS)
SQL Server Management Studio
SQL Server Analysis Services (SSAS)
SQL Tuning
SQL*Plus
SQL DB2
SQL Azure
Teradata SQL
Database Administration
PostgreSQL
Sybase SQL Anywhere
Software Development
Software as a Service (SaaS)
Software Installation
Software Design
SAS (Software)
Software Quality Assurance
Open-Source Software
Software
ERP Software
PHP
Software Implementation
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Discover more about SomatusWhat is Markia Appiah email address?
Email Markia Appiah at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Markia Appiah's email found in 2026.
What is Markia Appiah phone number?
Markia Appiah phone number is 4434232096 and 9122337362.
How to contact Markia Appiah?
To contact Markia Appiah send an email to [email protected], [email protected], [email protected] or [email protected]. If you want to call Markia Appiah try calling on 4434232096 and 9122337362. (updated on September 05, 2024)
What company does Markia Appiah work for?
Markia Appiah works for Somatus
What is Markia Appiah's role at Somatus?
Markia Appiah is Client Engagement Manager
What industry does Markia Appiah work in?
Markia Appiah works in the Information Technology & Services industry.
Markia Appiah Email Addresses
Markia Appiah Phone Numbers
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