Idea Cellular is an Aditya Birla Group Company, India's first truly multinational corporation. Idea is a pan-India integrated GSM operator offering 2G and 3G services, and has its own NLD and ILD operations, and ISP license. With revenue in excess of $4 billion; revenue market share of 18%; and subscriber base of over 150 million, Idea is India’s 3rd largest mobile operator. Idea ranks among the Top 10 country operators in the world with a traffic of over 1.5 billion minutes a day. Idea’s robust pan-India coverage is built on a network of over 100,000 2G and 3G cell sites, spread across over 55,000 towns in India. Using the latest in technology, Idea provides world-class service delivery through the most extensive network of customer touch points, comprising of nearly 4,500 exclusive Idea outlets, and over 7,000 call centre seats. Idea’s customer service delivery platform is ISO 9001:2008 certified, making it the only operator in the country to have this standard certification for all 22 service areas and the corporate office Idea won the ‘Best Brand Campaign’ at the esteemed World Communication Awards 2011. It also recently won 3 Awards at the ET Telecom Awards 2012, in the following categories Customer Experience Enhancement, Excellence in Marketing and Innovative products, respectively.
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The widely used Idea Cellular Ltd email format is {first}.{last}@ideacellular.com (e.g. john.smith@ideacellular.com), which is used 67.31% of the time.
| Idea Cellular Ltd Email Formats | Example Email Formats | Adoption |
|---|---|---|
| {first}.{last} | john.smith@ideacellular.com |
67.31%
|
| Other formats | — |
33%
|
Adoption = share of company emails using each format — not a verification or accuracy score.
Telecommunications • 10,001+ employees • Moscow, Russia
Telecommunications • 51-200 employees • New Delhi, India
Telecommunications • 501-1,000 employees • GURGAON, India
Telecommunications • 501-1,000 employees • Ahmedabad, India
Telecommunications • 1,001-5,000 employees • Delhi, India
Telecommunications • 1,001-5,000 employees • New Delhi, India
What is Idea Cellular Ltd email format?
The widely used Idea Cellular Ltd email format is {first}.{last} (e.g. john.smith@ideacellular.com) with 67.31% adoption across the company.
What is Idea Cellular Ltd customer service number?
To contact Idea Cellular Ltd customer service number in your country click here to find.
Who are the decision makers in Idea Cellular Ltd?
The decision makers in Idea Cellular Ltd are Mamit Goyal, Satish Jha, Sandeep Desai, etc. Click to Find Idea Cellular Ltd decision makers emails.
What types of mobile plans does Idea Cellular offer?
Idea Cellular offers a variety of mobile plans to cater to different customer needs. These include prepaid and postpaid plans, which provide options for voice calls, SMS, and data services. Customers can choose from unlimited plans, pay-as-you-go options, and family plans that allow multiple users to share a single account. Additionally, Idea Cellular often provides special plans for students and senior citizens.
How can I check my data balance on Idea Cellular?
You can check your data balance on Idea Cellular by using several methods. The easiest way is to dial *121# from your mobile phone, which will display your current data balance on the screen. Alternatively, you can use the Idea app, available for both Android and iOS devices, to view your balance and manage your account. You can also visit the Idea Cellular website and log in to your account to check your balance.
Does Idea Cellular provide international roaming services?
Yes, Idea Cellular offers international roaming services for customers traveling abroad. The company provides various international roaming packs that allow you to stay connected while enjoying voice, SMS, and data services in different countries. Customers can activate these packs before their travel through the Idea app, customer service, or by visiting an Idea store. It's advisable to check the specific countries covered and the rates applicable for each pack.
What are the customer support options available for Idea Cellular users?
Idea Cellular provides multiple customer support options to assist users with their queries and issues. Customers can reach out to the customer care helpline by dialing 123 from their Idea number. Additionally, users can visit the Idea Cellular website for live chat support, submit a query through the contact form, or access the FAQ section for self-help. The Idea app also offers support features, allowing users to manage their accounts and seek assistance directly from their mobile devices.
Are there any special offers for broadband services from Idea Cellular?
Yes, Idea Cellular frequently introduces special offers and promotions for its broadband services. These may include discounted rates for new customers, bundled services that combine mobile and broadband plans, and promotional data packages. To stay updated on the latest offers, customers can visit the Idea Cellular website or subscribe to their newsletter. Additionally, promotional offers may vary by region, so it's advisable to check local availability.
What industries does Idea Cellular support with its enterprise solutions?
Idea Cellular provides enterprise solutions tailored to various industries, including healthcare, education, retail, and manufacturing. Their services include mobile connectivity, IoT solutions, cloud services, and managed communication services. These solutions are designed to enhance operational efficiency, improve customer engagement, and support digital transformation initiatives for businesses. Idea Cellular works closely with enterprises to customize solutions that meet specific industry needs.
