Mark Olan
Cloud Support Engineer - Genesys Cloud at Genesys | Edison, New Jersey, United States
Mark Olan’s Email & Phone Number
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Mark Olan serves as a Cloud Support Engineer specializing in Genesys Cloud CX infrastructure within the banking industry. He maintains an ITIL4 certification and applies his academic foundation from Mapúa University to deliver technical resolution strategies at Genesys. Operating out of Edison, New Jersey, he concentrates on stabilizing and scaling customer experience platforms for financial institutions.
BEST APPROACH TO REACH Mark Olan
Reach out via personal email or direct phone with a targeted overview of how your solution integrates with Genesys Cloud CX environments, since the directory’s scoring highlights personal contact points as significantly more reliable than corporate channels.
Omnichannel Business Systems Analyst at Axos Bank in July 2023 - Present
CCaaS Solution Specialist (for Genesys Cloud) at Datacom in August 2021 - January 2023
Cloud Support Engineer - Genesys Cloud at Genesys in November 2020 - August 2021
System Engineer - Genesys PureConnect at Genesys in March 2017 - November 2020
System Engineer (Interactive Intelligence) at MicroSourcing in September 2016 - March 2017
Integrated Workstation Engineer at Accenture in December 2014 - August 2016
Intern at Elabram Systems in August 2014 - October 2014
Customer Service Representative at Convergys in October 2010 - March 2012
Technical Support Representative at Teleperformance in November 2009 - May 2010
Mapúa University, Bachelor of Science (BS), September 2026
La Consolacion College - Tanauan City, Batangas, September 2026
About Axos Born digital in 2000, Axos Bank (NYSE: AX) is a financial institution that believes money should work smarter for individuals, businesses, and institutions. We don't see boundaries between banking, investing, clearing, or custody—we see opportunities to connect, to unify, to reimagine what's possible. Because clients don't need multiple providers, they need Axos. One firm. Many ways forward. Banking Evolved. Member FDIC | View disclosures at axosbank.com Want to shape the future of financial services with us? Explore our open roles here: https://www.axosbank.com/careers
Discover more about Genesys
AI Data Analyst @ Axos - Office of the CEO | Math-CS at UCSD | ASUCSD Chief Personnel Officer | Lead RA
Returner Eighth College Resident Assistant (RA) at UC San Diego
(August 2025 – Present)
AVP, Underwriting Team Manager - Fund Finance at Axos Bank
AVP, Underwriting Team Manager at Axos Bank
(September 2024 – Present)
Associate in Fund Finance at Axos Bank
Associate at Axos Bank
(July 2025 – Present)
Student at Georgetown University
Information Services Employee at John Vinton Dahlgren Memorial Library
(May 2023 – Present)
Marketing Major with Digital & Social Media Studies Minor
Content Creator at Pinterest
(September 2023 – Present)
Commercial Banking at Axos Bank | Bachelor of Science (B.S): Business Economics at UCSD | Resident Assistant at Sixth College
Sixth College Resident Assistant at UC San Diego
(September 2024 – Present)
What is Mark Helbert Olan email address?
Email Mark Helbert Olan at [email protected] and [email protected]. This email is the most updated Mark Helbert Olan's email found in 2026.
What is Mark Helbert Olan phone number?
Mark Helbert Olan phone number is 17059772592.
How to contact Mark Helbert Olan?
To contact Mark Helbert Olan send an email to [email protected] or [email protected]. If you want to call Mark Helbert Olan try calling on 17059772592. (updated on December 31, 2025)
What company does Mark Olan work for?
Mark Olan works for Genesys.
What is Mark Olan's role at Genesys?
Mark Olan is Cloud Support Engineer - Genesys Cloud
What industry does Mark Olan work in?
Mark Olan works in the Banking industry.
