Marcelo Daros
Technology Onboarding Manager at Sun Life | Greater Boston
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Marcelo Daros currently serves as the Technology Onboarding Manager at Sun Life, where he leverages his extensive experience in employee benefits insurance and technology integration to enhance client experiences and streamline implementation processes. With a strong foundation in operations management and client relations, Marcelo is adept at guiding clients and brokers through the complexities of new system implementations, particularly with Maxwell Health technology. His role involves leading kickoff calls that set clear timelines and expectations, ensuring a consultative approach that prioritizes client needs and fosters long-term partnerships.
Marcelo’s expertise lies in translating intricate benefits insurance concepts into actionable digital solutions, making him a pivotal figure in driving adoption and achieving successful outcomes for clients. He excels in both proactive and reactive support, addressing client inquiries and challenges with a focus on enhancing user experience and satisfaction. His ability to blend technical knowledge with exceptional customer service has not only facilitated smooth onboarding processes but has also contributed to future renewals and expansions of services.
In addition to his technical acumen, Marcelo is recognized for his leadership and organizational skills, which enable him to manage multiple projects effectively while maintaining a high level of client engagement. His proficiency with tools such as Zendesk enhances his ability to provide timely support and resolve issues efficiently. As he continues to navigate the evolving landscape of employee benefits technology, Marcelo remains committed to driving innovation and delivering value to clients at Sun Life.
Technology Onboarding Manager at Sun Life in May 2023 to Present
Implementation Consultant at Sun Life in June 2021 to July 2023
Prospect Specialist at Sun Life in December 2020 to June 2021
Client Services Specialist at Sun Life in June 2020 to December 2020
Global Ambassador at University of Massachusetts Boston in January 2019 to May 2020
Management Trainee Intern at Enterprise Rent-A-Car in May 2019 to August 2019
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UMass Boston, Bachelor's degree, June 2026
Universidad Pablo de Olavide, Study Abroad Semester, June 2026
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Agile Project Management
Presentations
Onboarding
Implementation Plans
New Client Implementation
Academic Advising
Attention to Detail
Service Orientation
Easily Adaptable
Technical Support
Confluence
Group Insurance
Rental Car
Marketing
Study Abroad Programs
Data Entry
Client Onboarding
Jira
Zendesk
Professional Phone Skills
Process Enhancement
Quoting
Risk Assessment
Software as a Service (SaaS)
Operations Management
Client Relations
Research
Management
Microsoft PowerPoint
Food & Beverage
Microsoft Office
Customer Service
Microsoft Excel
Social Media
Microsoft Word
Communication
Project Management
Multilingual
Portuguese
Adaptation
Time Management
Sales
Teamwork
Critical Thinking
Organization Skills
Written Communication
Interpersonal Skills
Interpersonal Communication
Intercultural Skills
Leadership
Problem Solving
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Discover more about Sun LifeWhat is Marcelo Daros email address?
Email Marcelo Daros at [email protected] and [email protected]. This email is the most updated Marcelo Daros's email found in 2026.
What is Marcelo Daros phone number?
Marcelo Daros phone number is (781)-363-5557.
How to contact Marcelo Daros?
To contact Marcelo Daros send an email to [email protected] or [email protected]. If you want to call Marcelo Daros try calling on (781)-363-5557. (updated on August 26, 2024)
What company does Marcelo Daros work for?
Marcelo Daros works for Sun Life
What is Marcelo Daros's role at Sun Life?
Marcelo Daros is Technology Onboarding Manager
What industry does Marcelo Daros work in?
Marcelo Daros works in the Insurance industry.
Marcelo Daros Email Addresses
Marcelo Daros Phone Numbers
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