Manali C
Senior Application Support Analyst at CIM Group | Sanford, Florida, United States
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Manali C. is a seasoned Yardi Application Support Analyst at CIM Group, bringing over eight years of extensive experience in software application development, application support, and system analysis. Her expertise spans various functional domains, including banking, financial services, telecommunications, and property management, which uniquely positions her to address the diverse challenges faced by clients in the real estate sector. At CIM Group, Manali plays a pivotal role in supporting the Yardi suite of applications, particularly Yardi Voyager 7s and Construction Manager, ensuring seamless operations for property management.
In her current role, Manali is responsible for resolving support tickets within the Service Now ticketing system, consistently meeting service level agreements (SLAs) to enhance customer satisfaction. She works across multiple Yardi Voyager 7s modules, including residential, commercial, and accounting, demonstrating her versatility and deep understanding of the platform. Her responsibilities also include user management, where she expertly creates and modifies user access, ensuring that stakeholders have the appropriate permissions to perform their roles effectively.
Manali’s technical skills in SQL, VB.NET, C#, JavaScript, and ASP enable her to troubleshoot complex issues and implement effective solutions, enhancing the overall functionality of the Yardi applications. Her strong problem management capabilities, combined with excellent communication skills, allow her to collaborate effectively with cross-functional teams and provide exceptional service delivery. Through her commitment to continuous improvement and her proactive approach to software documentation, Manali C. significantly contributes to the operational excellence of CIM Group, driving success in property management initiatives.
Senior Application Support Analyst at CIM Group in March 2025 to Present
Application Support Analyst at CIM Group in March 2020 to March 2025
Level 2 Application Support Specialist at Mission Rock Residential, LLC in April 2019 to February 2020
Programmer Analyst at Piorion Solutions Inc. in October 2017 to March 2018
Assistant Manager at Central Bank in July 2012 to November 2015
Software Programmer at Reliance Infrastructure in July 2011 to July 2012
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University of Mumbai, Master of Computer Applications (MCA), July 2026
University of Mumbai, Bachelor of Science (B.Sc.), July 2026
R. D. National College, HSC, July 2026
Our Lady Of Vailankanni High School, July 1992 to July 2026
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ERP Software
Yardi
Yardi Voyager
Yardi Property Management
Software as a Service (SaaS)
Written Communication
Service Delivery
Incident Management
Business Process
Attention to Detail
SQL
Application Support
Problem Solving
Problem Management
Customer Service
Customer Satisfaction
Communication
ASP.NET
VB.NET
Microsoft SQL Server
SQL Server Management Studio
C#
Crystal Reports
JavaScript
Lotus Notes
LotusScript
Visual Basic
HTML
ASP
Requirements Analysis
C
C++
Software Documentation
Testing
Manual Testing
Software Project Management
Project Planning
Microsoft Excel
Microsoft Office
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Discover more about CIM GroupWhat is Manali C email address?
Email Manali C at [email protected]. This email is the most updated Manali C's email found in 2026.
How to contact Manali C?
To contact Manali C send an email to [email protected]. (updated on September 02, 2024)
What company does Manali C work for?
Manali C works for CIM Group
What is Manali C's role at CIM Group?
Manali C is Senior Application Support Analyst
What is Manali C's Phone Number?
Manali C's phone (305) ***-*191
What industry does Manali C work in?
Manali C works in the Information Technology & Services industry.
Manali C Email Addresses
Manali C Phone Numbers
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