Malcolm Konner
Senior Program Manager, Business Operations at PagerDuty | San Francisco, California, United States
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Senior Program Manager, Business Operations at PagerDuty in February 2025 to Present
Senior Program Manager, CSG Operations at PagerDuty in June 2023 to February 2025
Customer Success Operations Manager at PagerDuty in September 2021 to June 2023
Manager, Tier 1 Support at PagerDuty in November 2020 to September 2021
Team Lead, Tier 1 Support at PagerDuty in January 2020 to November 2020
Technical Support Specialist II at PagerDuty in April 2019 to January 2020
Technical Support Specialist at PagerDuty in January 2018 to April 2019
Assistant Traffic & Business Affairs Manager at Venables Bell and Partners in June 2016 to December 2017
Assistant Traffic Coordinator at McCann New York in December 2014 to June 2016
Cross Channel Traffic Coordinator at McCann New York in June 2014 to December 2014
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Towson University, Bachelor of Science (BS)
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Data Analytics
Cross-functional Collaborations
Vendor Management
Salesforce Service Cloud
Account Management
Customer Satisfaction
Problem Solving
Communication
Technical Support
Troubleshooting
Customer Success
Software as a Service (SaaS)
Enterprise Software
Salesforce.com
Onboarding
Business-to-Business (B2B)
PagerDuty
Microsoft Excel
Microsoft Office
HTML
JIRA
Sumo Logic
SQL
Google Suite
Jira
Customer Service
Leadership
Management
Team Leadership
Written Communication
ServiceNow
Customer Onboarding
Application Support
SAML 2.0
Single Sign-On (SSO)
Software Troubleshooting
Confluence
Agile Methodologies
Zendesk
Process Improvement
Zendesk Support
Incident Response
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Discover more about PagerDutyWhat is Malcolm Konner email address?
Email Malcolm Konner at [email protected] and [email protected]. This email is the most updated Malcolm Konner's email found in 2026.
What is Malcolm Konner phone number?
Malcolm Konner phone number is +1.2014527688.
How to contact Malcolm Konner?
To contact Malcolm Konner send an email to [email protected] or [email protected]. If you want to call Malcolm Konner try calling on +1.2014527688.
What company does Malcolm Konner work for?
Malcolm Konner works for PagerDuty
What is Malcolm Konner's role at PagerDuty?
Malcolm Konner is Senior Program Manager, Business Operations
What industry does Malcolm Konner work in?
Malcolm Konner works in the Hospital & Health Care industry.
Malcolm Konner Email Addresses
Malcolm Konner Phone Numbers
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