Mackenzie Look
Benefits Operations Specialist at Gusto | St Paul, Minnesota, United States
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Mackenzie Look serves as a Benefits Operations Specialist at Gusto, where she plays a pivotal role in enhancing the customer experience for small businesses navigating the complexities of employee benefits. With a robust background in operations management and customer service, Mackenzie leverages her diverse work history to bring a unique perspective to her role. She is passionate about creating and implementing innovative processes that streamline operations and improve service delivery.
At Gusto, Mackenzie is deeply involved in key projects that focus on optimizing the benefits administration process, ensuring that clients receive timely and accurate information about health insurance, 401(k) plans, and other essential employee benefits. Her expertise in process improvement allows her to identify inefficiencies and develop solutions that not only enhance operational workflows but also elevate the overall customer experience.
Mackenzie’s commitment to training and development is evident as she collaborates with cross-functional teams to design training materials and workshops aimed at empowering both clients and internal staff. Her problem-solving skills are instrumental in addressing complex inquiries and resolving issues, ensuring that Gusto’s clients feel supported and informed throughout their benefits journey.
With Gusto’s mission to simplify HR and benefits for small businesses, Mackenzie Look embodies the company’s values by fostering a culture of excellence and continuous improvement, ultimately contributing to the success and satisfaction of over 100,000 businesses nationwide.
Benefits Operations Specialist at Gusto in July 2022 to Present
Operations, Customer Service, and Fulfillment Manager at Making Waves USA in June 2021 to June 2022
Head Age Group Coach at Minnetonka Swim Club in October 2020 to June 2021
Lead Age Group Coach and Team Store Manager at Santa Clara Swim Club in August 2016 to July 2020
Lead Age Group Coach at PEAK SWIMMING in January 2016 to January 2016
Member Services Specialist at Almaden Valley Athletic Club in January 2010 to January 2016
iTunes Moderator at Apple in January 2013 to January 2013
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Bauman College: Holistic Nutrition and Culinary Arts, Foods
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Operations Management
Management
Writing
Customer Service
Problem Solving
Process Improvement
Training & Development
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Discover more about GustoWhat is Mackenzie Look email address?
Email Mackenzie Look at [email protected]. This email is the most updated Mackenzie Look's email found in 2026.
How to contact Mackenzie Look?
To contact Mackenzie Look send an email to [email protected]. (updated on August 25, 2024)
What company does Mackenzie Look work for?
Mackenzie Look works for Gusto
What is Mackenzie Look's role at Gusto?
Mackenzie Look is Benefits Operations Specialist
What is Mackenzie Look's Phone Number?
Mackenzie Look's phone (218) ***-*280
What industry does Mackenzie Look work in?
Mackenzie Look works in the Human Resources industry.
Mackenzie Look Email Addresses
Mackenzie Look Phone Numbers
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