Loni Kasprzyk
Tier 2 Engineer at Robert Half | Greater Indianapolis
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Loni Kasprzyk serves as a Tier 2 Engineer at Robert Half, where she plays a pivotal role in delivering exceptional remote technical support and issue resolution. With a strong focus on enhancing customer satisfaction, Loni utilizes advanced remote desktop tools and comprehensive troubleshooting guides to address complex technical challenges. Her expertise spans critical areas such as data center design, security planning, and disaster recovery, making her an invaluable asset to both customers and Tier 1 support staff.
In her current role, Loni has spearheaded initiatives for new employee onboarding and company refreshes, ensuring that all team members are equipped with the necessary tools and knowledge to thrive in their positions. Her ability to expertly diagnose and resolve intricate technical issues has not only streamlined operations but also fostered a culture of continuous improvement within the organization. Loni is committed to knowledge sharing, having authored and updated numerous knowledge base articles and troubleshooting guides that empower her colleagues to tackle issues independently.
Her past assignments with notable organizations such as Pedcor, Homeland Security, and Dormakaba have further honed her skills in software troubleshooting and implementation, particularly within Microsoft 365 and mobile applications. Loni's analytical skills and time management abilities allow her to prioritize tasks effectively, ensuring that customer needs are met promptly. With a solid foundation in written communication and a keen understanding of binary code, she continues to elevate the standards of technical support at Robert Half, driving efficiency and innovation in every project she undertakes.
Tier 2 Engineer at Robert Half in September 2022 to Present
Technical Support Engineer at Van Ausdall & Farrar in August 2021 to May 2022
Social Media Strategist at Intuit in December 2018 to May 2021
Assistant Manager at Game X Change in April 2015 to December 2018
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Purdue Global, Bachelor's degree, August 2026
Carmel High School, August 2026
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Google Workspace
Office Equipment
Organization Skills
Customer Interaction
Information Research
Google Drive
Laptops
Software Troubleshooting
System Performance
Written Communication
Technical Documentation
Documentation
Inventory Management
Software Implementation
Active Directory
Desktop Imaging
ITGlue
Autotask
Datto Backup
Jira Service Management
HubSpot
ServiceNow
Tier 2 Help Desk Support
Social Media
Social Media Communications
Help Desk Support
Analytical Skills
Operating Systems
System Administration
.NET Framework
Microsoft Azure
Windows Server
Google Cloud Platform (GCP)
SharePoint
IT Operations
C++
Adobe Creative Suite
Information Technology
Cybersecurity
Troubleshooting
Technical Support
Cloud Computing
Linux
Microsoft Office
Time Management
Binary Code
Data Entry
Customer Support
Computer Hardware
Bomgar
Adobe Photoshop
Adobe Illustrator
Game Development
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
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Discover more about Robert HalfWhat is Loni Kasprzyk email address?
Email Loni Kasprzyk at [email protected]. This email is the most updated Loni Kasprzyk's email found in 2026.
How to contact Loni Kasprzyk?
To contact Loni Kasprzyk send an email to [email protected]. (updated on August 26, 2024)
What company does Loni Kasprzyk work for?
Loni Kasprzyk works for Robert Half
What is Loni Kasprzyk's role at Robert Half?
Loni Kasprzyk is Tier 2 Engineer
What is Loni Kasprzyk's Phone Number?
Loni Kasprzyk's phone (317) ***-*943
What industry does Loni Kasprzyk work in?
Loni Kasprzyk works in the Information Technology & Services industry.
Loni Kasprzyk Email Addresses
Loni Kasprzyk Phone Numbers
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