Lily Moss
Human Resources Specialist at Chewy | Miami-Fort Lauderdale Area
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Lily Moss serves as a Human Resources Specialist at Chewy, where she is dedicated to enhancing the employee experience and fostering a culture of engagement and fulfillment. With a keen understanding of the rapid changes in the economy and advancements in technology, Lily is adept at navigating the complexities of the modern workplace. Her role involves significant contributions to the HRSS x TMEX engagement committee, where she collaborates with colleagues to design and implement monthly team member events and bonding activities that strengthen team cohesion and morale.
In her internal customer-facing role, Lily provides direct phone and case support through the Team Member Support Center (TMSC), ensuring that employee inquiries are addressed promptly and effectively. Her expertise in Customer Service and Operations Management allows her to handle a variety of cases with a focus on quality assurance, ensuring that team members feel valued and supported. Additionally, Lily plays a crucial role in onboarding new colleagues, training them on processes, procedures, and policies related to calls and case support, thereby enhancing the overall learning and development experience within the organization.
Lily’s leadership skills shine through her ability to lead high-performance teams and manage conflict effectively. Her proficiency in event management and public speaking enables her to engage with employees in meaningful ways, while her organizational skills ensure that all initiatives are executed seamlessly. With a passion for social responsibility and a commitment to continuous improvement, Lily Moss is not only a valuable asset to Chewy but also a driving force behind initiatives that promote a positive and productive workplace culture.
Volunteer- Community Outreach and Social Media Chair at BEGONIA SOCIETY OF THE PALM BEACHES in November 2023 to Present
Human Resources Specialist at Chewy in February 2024 to Present
Workforce Senior Specialist (Real Time Analyst II) at Chewy in April 2022 to February 2024
Quality Assurance Analyst at Virtual Service Operations in July 2021 to October 2021
Business Analysis Supervisor at Virtual Service Operations in September 2020 to July 2021
Business Analyst at Virtual Service Operations in June 2020 to September 2020
Client Program Manager at Cirque du Soleil Entertainment Group in March 2019 to February 2020
Substitute Teacher at The School District of Palm Beach County in January 2018 to March 2019
Account Manager at American Red Cross in November 2018 to December 2018
Graduate Assistant at Florida Atlantic University in May 2016 to August 2017
Program Assistant & Social Innovation Researcher Intern at WiseTribe in March 2016 to June 2016
Lead Brand/Marketing Ambassador at Uber in February 2015 to June 2016
Sales Associate at Macy's in December 2015 to February 2016
Fototender- Sales Associate at Polaroid Fotobar in January 2014 to June 2014
Guest Services at Florida Atlantic University in February 2011 to January 2014
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Florida Atlantic University, Master of Science - MS
Zhejiang International Studies University
Florida Atlantic University, Bachelor's Degree
UCLA
Pompano Beach High
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Volunteer Management
Volunteering
Social Media Outreach
Fundraising
Nonprofit Volunteering
Nonprofit Organizations
Community Outreach
Customer Service
Event Planning
Time Management
Leadership
Event Management
ServiceNow
Kronos
Greenhouse Software
Public Speaking
Social Networking
Power BI
Oracle
Scheduling
Real-time Monitoring
Nice wfm
IEX
Workday
Social Media Marketing
Data Entry
Microsoft Office
Management
Teamwork
Receptionist Duties
People Management
Organization
Employee Engagement
Lean Six Sigma
Business Analysis
Root Cause Analysis
Virtual Teams
Employee Relations
Diversity & Inclusion
Emotional Intelligence
HR Strategy
HR Metrics
People Analytics
Conflict Management
Change Management
Human Resources (HR)
Escalation Resolution
Educational Leadership
Employee Learning & Development
Artificial Intelligence for Business
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Discover more about ChewyWhat is Lily Moss email address?
Email Lily Moss at [email protected] and [email protected]. This email is the most updated Lily Moss's email found in 2026.
What is Lily Moss phone number?
Lily Moss phone number is 9542241911.
How to contact Lily Moss?
To contact Lily Moss send an email to [email protected] or [email protected]. If you want to call Lily Moss try calling on 9542241911. (updated on August 26, 2024)
What company does Lily Moss work for?
Lily Moss works for Chewy
What is Lily Moss's role at Chewy?
Lily Moss is Human Resources Specialist
What industry does Lily Moss work in?
Lily Moss works in the Retail industry.
Lily Moss Email Addresses
Lily Moss Phone Numbers
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