Lilieth Miller
Customer Solution Specialist at Rogers Communications | Brampton, Ontario, Canada
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Lilieth Miller brings over 20 years of extensive experience within the customer service industry, demonstrating a deep commitment to enhancing customer satisfaction and operational efficiency. Currently serving as a Customer Solution Specialist at Rogers Communications, she plays a pivotal role in fostering long-term relationships with valued clients by providing tailored solutions that address their unique needs. In her capacity, Lilieth expertly manages complex escalation resolutions, ensuring that customer concerns are addressed promptly and effectively, thereby strengthening customer loyalty and trust.
Her expertise in customer onboarding and contact center operations allows her to streamline processes, resulting in improved productivity and a more seamless customer experience. Lilieth actively leverages her skills in active listening and influence to gather meaningful feedback from clients, which she then channels into actionable insights for continuous service improvement. Her focus on process improvement initiatives has contributed to the development of more efficient workflows within the team, reducing resolution times and enhancing overall service quality.
Lilieth’s proficiency in customer self-service platforms and her ability to guide clients through digital solutions have been instrumental in empowering customers to resolve issues independently, reducing contact center volume and increasing satisfaction. Her dedication to fostering a customer-centric environment aligns with Rogers’ commitment to innovative communication solutions and exceptional service delivery. With her comprehensive skill set and industry knowledge, Lilieth Miller continues to be a valuable asset in driving customer success and operational excellence at Rogers Communications.
Customer Solution Specialist at Rogers Communications in April 2022 to Present
Outbound Telesales Consultant at Rogers Communications in July 2011 to April 2022
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Sheridan College, October 1990 to October 1992
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Customer Self Service
Escalation Resolution
Process Improvement
Customer Onboarding
Contact Centers
Active Listening
Influence Others
Productivity Improvement
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Discover more about Rogers CommunicationsWhat is Lilieth Miller email address?
Email Lilieth Miller at [email protected]. This email is the most updated Lilieth Miller's email found in 2026.
How to contact Lilieth Miller?
To contact Lilieth Miller send an email to [email protected]. (updated on June 03, 2025)
What company does Lilieth Miller work for?
Lilieth Miller works for Rogers Communications
What is Lilieth Miller's role at Rogers Communications?
Lilieth Miller is Customer Solution Specialist
What is Lilieth Miller's Phone Number?
Lilieth Miller's phone (416) ***-*220
What industry does Lilieth Miller work in?
Lilieth Miller works in the Telecommunications industry.
Lilieth Miller Email Addresses
Lilieth Miller Phone Numbers
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