Leoma Drinker
Patient Financial Service Representative at Banner Health | Chandler, Arizona, United States
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Leoma Drinker currently serves as a Patient Financial Service Representative at Banner Health, where she plays a vital role in ensuring seamless financial interactions between patients, healthcare providers, and insurance companies. In this capacity, Leoma leverages her exceptional customer service skills to assist members, pharmacies, and providers over the phone, providing clear and compassionate guidance on billing inquiries, insurance coverage, and account management. Her attention to detail and accuracy are crucial in reviewing prior authorization requests, where she meticulously follows guideline question-and-answer protocols to facilitate timely approvals and reduce administrative delays.
Leoma’s expertise extends to explaining and enrolling patients in the patient portal, empowering them to access their health information conveniently and securely. She efficiently checks in patients, collects accurate demographic data, verifies insurance details, and enters data into the electronic health record system, ensuring data integrity and compliance with privacy standards. Additionally, she schedules appointments—particularly for pediatric patients—coordinating with physicians to optimize clinic flow and patient care continuity. Her ability to negotiate and clarify account details helps patients better understand their financial responsibilities, fostering trust and satisfaction.
With a strong foundation in office administration, data entry, and phone etiquette, Leoma consistently demonstrates strategic planning and time management skills. Her proactive approach anticipates patient needs and streamlines administrative processes, contributing to the overall efficiency of Banner Health’s Patient Financial Services team. Her dedication to accuracy, efficiency, and compassionate communication makes her an invaluable asset in navigating complex healthcare financial workflows and enhancing patient experience.
Patient Financial Service Representative at Banner Health in January 2023 to Present
Customer Service Representative at Dignity Health in August 2022 to December 2022
Medical Customer Service Representative at Kaiser Permanente in May 2019 to July 2020
Medical Record Auditor at Ciox Health in March 2010 to November 2012
Court Clerk at Seminole County Sheriff's Office in January 2000 to July 2007
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Ashford University, Master of Business Administration - MBA, June 2026
Ashford University, Master of Business Administration - MBA, June 2026
Ashford University, Bachelor of Arts - BA, June 2026
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Customer Service
Data Entry
Administrative Assistance
Health Care Systems
Retail Sales
Healthcare
Office Administration
Phone Etiquette
Filing
Management
Sales
Receptionist Duties
Strategic Planning
Detail Oriented
Adept in Technology
Time Management
anticipates needs
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Discover more about Banner HealthWhat is Leoma Drinker email address?
Email Leoma Drinker at [email protected]. This email is the most updated Leoma Drinker's email found in 2026.
How to contact Leoma Drinker?
To contact Leoma Drinker send an email to [email protected]. (updated on May 13, 2025)
What company does Leoma Drinker work for?
Leoma Drinker works for Banner Health
What is Leoma Drinker's role at Banner Health?
Leoma Drinker is Patient Financial Service Representative
What is Leoma Drinker's Phone Number?
Leoma Drinker's phone (602) ***-*157
What industry does Leoma Drinker work in?
Leoma Drinker works in the Health, Wellness & Fitness industry.
Leoma Drinker Email Addresses
Leoma Drinker Phone Numbers
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