Leigh Schnitzler
Telecommunications Analyst Senior - Network & Voice at Penn State Health | Lancaster Metropolitan Area
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Leigh Schnitzler serves as a Telecommunications Analyst Senior at Penn State Health, where she plays a pivotal role in ensuring the seamless operation of voice and collaboration systems. With a robust background in troubleshooting and resolving telephony issues, Leigh leverages her expertise to provide subject matter expert (SME) support to both end users and lead technicians. Her responsibilities encompass routine maintenance of complex voice switching equipment, where she applies her technical acumen to analyze, plan, and engineer voice systems.
Leigh's commitment to excellence is evident in her ability to monitor data and resources, enabling her to achieve program objectives while adhering to budget constraints. She is adept at making strategic recommendations for resource allocation and procedural enhancements, which are crucial for maintaining and expanding service levels within the organization. Her proficiency in tools such as Cisco Unity, Unity Connection, and WebEx allows her to implement effective solutions that enhance communication and collaboration across the health system.
In addition to her technical skills, Leigh is a strong project manager, utilizing her expertise in business process improvement and security to drive initiatives that optimize voice systems operations. Her familiarity with VMware and Microsoft Office, particularly Excel, further supports her analytical capabilities, allowing her to present data-driven insights that inform decision-making. As she continues to lead key projects at Penn State Health, Leigh remains dedicated to fostering a collaborative environment that prioritizes effective communication and operational efficiency.
Telecommunications Analyst Senior - Network & Voice at Penn State Health in June 2023 to Present
Senior Telecommunications Analyst at DaVita Kidney Care in December 2021 to April 2023
Telecommunications Engineer at MatchPoint Solutions in December 2020 to December 2021
Telecommunications Specialist at Endo Pharmaceuticals in October 2015 to October 2020
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Manor High School, High School Diploma, July 1981 to July 1983
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Cisco Call Manager
Finessse Call Center
NICE Call Recording
E911
Unified Communications
Unity Connection
Jabber
RedSky
WebEx
Telecommunications
Network Support
WiFi
Documentation
Cisco Unity
Contact Center Express
Active Directory
Microsoft Office
SharePoint
Microsoft Exchange
System Administration
Business Analysis
Project Management
Technical Writing
Servers
Windows
Hardware
Security
Windows Server
Process Improvement
VPN
Help Desk Support
Disaster Recovery
Technical Support
Networking
Troubleshooting
Citrix
VMware
Microsoft Certified Professional
Software Documentation
Business Process Improvement
Office 365
Microsoft Excel
Spreadsheets
Customer Service
Microsoft Word
Microsoft Outlook
Windows 10
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Discover more about Penn State HealthWhat is Leigh Schnitzler email address?
Email Leigh Schnitzler at [email protected] and [email protected]. This email is the most updated Leigh Schnitzler's email found in 2026.
How to contact Leigh Schnitzler?
To contact Leigh Schnitzler send an email to [email protected] or [email protected]. (updated on September 05, 2024)
What company does Leigh Schnitzler work for?
Leigh Schnitzler works for Penn State Health
What is Leigh Schnitzler's role at Penn State Health?
Leigh Schnitzler is Telecommunications Analyst Senior - Network & Voice
What is Leigh Schnitzler's Phone Number?
Leigh Schnitzler's phone +44 ** **** *245
What industry does Leigh Schnitzler work in?
Leigh Schnitzler works in the Telecommunications industry.
Leigh Schnitzler Email Addresses
Leigh Schnitzler Phone Numbers
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