Lance Infield
IT Support Analyst Level 2 at Pernod Ricard | Fort Smith, Arkansas, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Lance Infield is a dedicated IT Support Analyst Level 2 at Pernod Ricard USA, where he plays a pivotal role in the IT Service Delivery team. With extensive experience in both on-site and remote user support, Lance has honed his expertise in a diverse range of applications, including Windows 10, Windows 11, MacOS, Apple iOS, and Office 365. His proficiency in these platforms allows him to effectively troubleshoot and resolve issues, ensuring that users across North America can maintain productivity in a fast-paced environment.
In his current role, Lance utilizes modern troubleshooting tools and remote connectivity software to provide seamless support to local and remote users. He operates within an Office 365 and Azure environment, leveraging advanced support methods to manage the hardware lifecycle and optimize asset management. This meticulous approach not only enhances user experience but also contributes to the overall efficiency of the IT infrastructure at Pernod Ricard. Lance's familiarity with Microsoft Intune and Local Area Network (LAN) configurations further strengthens his ability to deliver exceptional customer service and uphold Service-Level Agreements (SLA).
Lance is committed to fostering customer satisfaction and continuously seeks to improve support processes. His expertise in Power BI allows him to analyze data trends and user feedback, which informs strategic decisions aimed at enhancing service delivery. With a strong foundation in ITIL practices, Lance is well-equipped to navigate the complexities of IT support, ensuring that users receive timely and effective solutions tailored to their needs. His passion for technology and user support makes him an invaluable asset to the Pernod Ricard team.
IT Support Analyst Level 2 at Pernod Ricard in September 2015 to Present
Technology Technician at Greenwood Public School District in August 2012 to September 2015
Business Analyst II at Verizon Wireless in February 2009 to February 2012
Product Integration Administrator at ALLTEL Communications in March 2003 to February 2012
Analyst II Corporate Systems Support at Verizon Wireless in March 2006 to February 2009
Distribution Specialist at ALLTEL Communications Products Distribution in March 2003 to March 2006
Network Clerk ACI Network Operations at Alltel Communications in August 1998 to September 2002
See more
See less
Arkansas Tech University, Bachelor's Degree, November 2026
University of Arkansas - Fort Smith, Associate of Arts and Sciences (AAS), November 1996 to November 1998
Russellville High School · Graduate, November 1992
Arkansas Tech University, Bachelor's degree Information Technology 2013
See more
See less
Bomgar Representative Console
ServiceNow
Workday
Computer Science
Quality Assurance
Microsoft Intune
ITIL
IT Asset Management
Microsoft 365
Local Area Network (LAN)
Help Desk Support
Service Desk
Desktop Support
Interpersonal Skills
Windows
IT Service Management
Asset Dispositions
IT Service Delivery
Microsoft Azure
Problem Management
Service-Level Agreements (SLA)
IT Coaching
Customer Service
Problem Solving
Information Technology
BMC Remedy Ticketing System
Ticketing Systems
Office 365
Active Directory
Operating Systems
Communication
Troubleshooting
Telecommunications
Access
Management
Process Improvement
Business Analysis
Security
JD Edwards
Vendor Management
Customer Satisfaction
Cellular Communications
Analysis
Inventory Management
Call Center
Windows & Mac operating systems
Microsoft Technologies
Network Architecture
Warehouse Management
Technical Support
Remote Troubleshooting
Windows Remote Desktop
Call Centers
See more
See less
Discover more about Pernod RicardWhat is Lance Infield email address?
Email Lance Infield at [email protected] and [email protected]. This email is the most updated Lance Infield's email found in 2026.
What is Lance Infield phone number?
Lance Infield phone number is 4796480063.
How to contact Lance Infield?
To contact Lance Infield send an email to [email protected] or [email protected]. If you want to call Lance Infield try calling on 4796480063. (updated on August 27, 2024)
What company does Lance Infield work for?
Lance Infield works for Pernod Ricard
What is Lance Infield's role at Pernod Ricard?
Lance Infield is IT Support Analyst Level 2
What industry does Lance Infield work in?
Lance Infield works in the Information Technology & Services industry.
Lance Infield Email Addresses
Lance Infield Phone Numbers
Get a free list of similar prospects, filtered by title, company, or industry.
Build your Prospect ListPeople like Lance Infield
Library Media Specialist at Minneapolis Public Schools
Workforce Management Team Coordinator at Sedgwick
Senior Broadcast Traffic Manager at Extreme Reach
Accounting Manager at Pernod Ricard
Recepcionista at Hotel Husa Gran
chef de projet informatique at Pernod Ricard
Brand Director UK at Pernod Ricard
Founder & CEO - Organizational Engagement & HR Transformation at MOST ENGAGED
Jameson Brand Ambassador at Pernod Ricard South Africa
Finance Director at Pernod Ricard Denmark
cat sitter at CatSitterTeresa
Global Senior Brand Manager at Pernod Ricard Winemakers
International Brands Manager at Pernod Ricard
Founder and Executive Editor at Brasil NewsCom
Xbox Communications Director, New Platforms at Microsoft
Sr. Sales Operations Manager, UC LCS at Amazon
Co-Founder at HD Commodities
Founder/Owner/Operator at The SMART Academy
Assistant District Service Manager at STERIS
CEO at Imperium Health Management, LLC
Manager, Corporate Partnerships Sales at Tampa Bay Rays
Director of Manufacturing Engineering at Gilbarco Veeder-Root
Senior Product Owner | 5G Network emulation & Active Service Assurance at Spirent Communications
Tour Operations, Tour Guide, Presenter, Event Project Manager at Rick Steves Europe
Principal at Lina Foster + Associates
Comms & Media Strategist at Accenture Song
Zone Manager at UNISOURCE
Senior Vice President and GM for Telematics and Safety at Samsara
Real Estate Appraiser at JP TEXAS APPRAISAL
CEO - EC POWER Inc at EC POWER Inc.
General Manager at Highland Inn
CEO at On Time Home Health Services, dba Choice Community Health
Vice President, Product Manager at JPMorgan Chase & Co.
Show more
Show less