Keonna Jeter
Certified Nursing Assistant at Piedmont | Atlanta, Georgia, United States
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Keonna Jeter currently serves as the Office Coordinator at Southern Regional Medical Center, where she leverages her extensive experience in customer service to enhance operational efficiency and patient satisfaction. In her role, Keonna is instrumental in managing correspondence with insurance companies and internal stakeholders, ensuring that all communications are handled with precision and professionalism. Her keen attention to detail allows her to review the accuracy and completeness of information requests, guaranteeing that all necessary supporting documents are meticulously gathered and submitted.
One of Keonna's key projects involves proactively managing prior authorizations, a critical aspect of the healthcare process that directly impacts patient care and service delivery. By diligently monitoring authorization timelines, she ensures that no requests expire without resolution, thereby facilitating uninterrupted access to necessary medical services for patients. Her successful completion of a rigorous three-week training course upon her hire underscores her commitment to continuous learning and adaptation in a fast-paced healthcare environment.
Keonna's expertise extends beyond administrative tasks; she excels in fostering a collaborative atmosphere among her team, utilizing her skills in organizational leadership and teamwork to drive strategic initiatives that enhance the overall patient experience. Her proficiency in health insurance processes, negotiation, and customer experience positions her as a vital asset to Southern Regional Medical Center. With a focus on maintaining confidentiality and handling sensitive information, Keonna Jeter exemplifies the dedication and professionalism that are essential in the healthcare industry.
Certified Nursing Assistant at Piedmont in June 2023 to Present
Office Coordinator at Southern Regional Medical Center in November 2021 to January 2023
Customer Service Representative at Southeastrans, Inc. in February 2020 to December 2021
Customer Service Representative at Georgia Natural Gas in September 2019 to February 2020
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Atlanta Career Institute, Phlebotomy Technician, August 2026
Westlake High School, August 2026
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Patient Safety
Patient Counseling
Patient Care
Patient Satisfaction
Confidentiality
Handle Confidential Information
Escalation Resolution
Escalation Process
Insurance Verification
Sales
Customer Relationship Management (CRM)
Contact Centers
Customer Satisfaction
Customer Experience
Customer Support
Strategy
Negotiation
Analytical Skills
Customer Service
Health Insurance
Microsoft Office
Microsoft Excel
Microsoft Word
Skilled Multi-tasker
Time Management
User Friendly
Organizational Leadership
Teamwork
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Discover more about PiedmontWhat is Keonna Jeter email address?
Email Keonna Jeter at [email protected]. This email is the most updated Keonna Jeter's email found in 2026.
How to contact Keonna Jeter?
To contact Keonna Jeter send an email to [email protected]. (updated on September 27, 2024)
What company does Keonna Jeter work for?
Keonna Jeter works for Piedmont
What is Keonna Jeter's role at Piedmont?
Keonna Jeter is Certified Nursing Assistant
What is Keonna Jeter's Phone Number?
Keonna Jeter's phone (404) ***-*835
What industry does Keonna Jeter work in?
Keonna Jeter works in the Hospital & Health Care industry.
Keonna Jeter Email Addresses
Keonna Jeter Phone Numbers
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