Keegan Cox
Information Technology Support Engineer at ByteSpeed | Moorhead, Minnesota, United States
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Keegan Cox is an accomplished Information Technology Support Engineer at ByteSpeed, based in Moorhead, MN. With a passion for technology that ignited during his first internship in 2016, Keegan has cultivated a robust skill set that positions him as a vital asset to the ByteSpeed team. His current role involves collaborating closely with the network, server, and cloud engineering teams to assist in various infrastructure and design projects. This collaboration not only enhances his technical expertise but also contributes to the seamless integration of innovative solutions within the organization.
One of Keegan's key responsibilities is to support the service desk team by managing incident and service requests from the ByteSpeed Managed Service Provider (MSP) ticket queue. His proactive approach to troubleshooting and system testing ensures that client issues are resolved efficiently, maintaining high levels of customer satisfaction. Keegan is particularly adept at designing and promoting operational efficiency across all internal processes, leveraging his knowledge of Active Directory, firewalls, and network administration to streamline workflows.
In addition to his technical skills in Ubuntu, C#, and PHP, Keegan's commitment to continuous learning and improvement drives him to stay updated with the latest industry trends and best practices. His ability to adapt and innovate in a fast-paced environment makes him a key player in ByteSpeed’s mission to deliver exceptional IT services. As he continues to grow in his role, Keegan is excited about the opportunities to further enhance the infrastructure and support systems that empower ByteSpeed’s clients to thrive in an increasingly digital landscape.
Information Technology Support Engineer at ByteSpeed in March 2024 to Present
Professional development at Minnesota State University Moorhead in December 2023 to March 2024
CMU Building Manager at Minnesota State University Moorhead in January 2021 to December 2023
Information Technology Support Specialist at Shattuck- St. Mary's School in May 2016 to August 2023
Dragon Mentor at Minnesota State University Moorhead in August 2021 to May 2023
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Minnesota State University Moorhead, Bachelor's degree, October 2026
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Computer Networking
Wireless Networking
Microsoft Office
Remote Infrastructure Management
Cloud Computing
Veeam Backup & Replication
Hyper-V
Infrastructure Technologies
Windows Server
VMware
Computer Programming
Network Troubleshooting
Group Policy
Ubuntu
Firewalls
Powershell
Active Directory
Scripting
Office 365
Virtual Networks
VLAN
Microsoft Azure
Local Area Network (LAN)
Information Technology
Wide Area Network (WAN)
Problem Solving
Network Security
Network Infrastructure
Documentation
Time Management
Communication
Technical Support
Printer Support
Windows
Linux
OS X
System Administration
Technical Services
System Testing
IT Escalation
Business Applications
Troubleshooting
Network Administration
Customer Support
C#
PHP
HTML
Python (Programming Language)
SQL Database
Networking
Computer Maintenance
.NET Framework
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Discover more about ByteSpeedWhat is Keegan Cox email address?
Email Keegan Cox at [email protected]. This email is the most updated Keegan Cox's email found in 2026.
How to contact Keegan Cox?
To contact Keegan Cox send an email to [email protected]. (updated on September 06, 2024)
What company does Keegan Cox work for?
Keegan Cox works for ByteSpeed
What is Keegan Cox's role at ByteSpeed?
Keegan Cox is Information Technology Support Engineer
What is Keegan Cox's Phone Number?
Keegan Cox's phone (218) ***-*198
What industry does Keegan Cox work in?
Keegan Cox works in the Information Technology & Services industry.
Keegan Cox Email Addresses
Keegan Cox Phone Numbers
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