Kanchana Mapa
Director of Operations at Care Systems, Inc. | Gaithersburg, Maryland, United States
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Director of Operations at Care Systems, Inc. in January 2017 to Present
Operations Manager | Systems Analyst at Care Systems, Inc. in May 2014 to December 2016
Assistant Manager - Operations & Workforce Management at Aegis Services Lanka (Pvt) Limited in January 2011 to May 2014
Lead - Workforce Management & Management Information Systems at Aegis Services Lanka (Pvt) Limited in August 2008 to December 2010
Assistant Coordinator - Workforce Management & Management Information Systems at Dialog Axiata PLC in September 2007 to August 2008
Consultant / Team Leader - Operations at Dialog Axiata PLC in March 2004 to August 2007
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Kingston University, Master of Science
BCS, The Chartered Institute for IT
National Institute of Business Management (NIBM - Sri Lanka)
CIM | The Chartered Institute of Marketing
S.Thomas' College, Bandarawela, G.C.E (Advance Level)
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Key Performance Indicators
Business Relationship Management
People Management
Business Process Improvement
Workforce Management
Operations Management
Business Analysis
Team Management
MIS
CRM
Team Leadership
Outsourcing
Call Centers
Forecasting
Strategy
Project Planning
Customer Service
Analysis
Project Management
Customer Relationship Management (CRM)
Business Development
Management Information Systems (MIS)
Business Strategy
Contact Centers
Artificial Intelligence (AI)
Computer Ethics
Generative AI
Software Architecture
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Discover more about Care Systems, Inc.What is Kanchana Mapa email address?
Email Kanchana Mapa at [email protected]. This email is the most updated Kanchana Mapa's email found in 2026.
What is Kanchana Mapa phone number?
Kanchana Mapa phone number is +94777333803.
How to contact Kanchana Mapa?
To contact Kanchana Mapa send an email to [email protected]. If you want to call Kanchana Mapa try calling on +94777333803. (updated on August 25, 2024)
What company does Kanchana Mapa work for?
Kanchana Mapa works for Care Systems, Inc.
What is Kanchana Mapa's role at Care Systems, Inc.?
Kanchana Mapa is Director of Operations
What industry does Kanchana Mapa work in?
Kanchana Mapa works in the Information Technology & Services industry.
Kanchana Mapa Email Addresses
Kanchana Mapa Phone Numbers
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