Jung Mo
Operations Manager-AMZL Last Mile Delivery Operations at Amazon | Matteson, Illinois, United States
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Jung Mo currently serves as an Operations Manager at Amazon’s Last Mile Delivery Operations (AMZL), where he plays a pivotal role in ensuring the seamless and efficient delivery of packages across high-volume networks. In this capacity, Jung Mo oversees a dynamic team comprising two over-the-road (OTR) operations managers, with indirect oversight of eight area managers, all working collaboratively to maintain Amazon’s hallmark delivery success rate of 99.7% on the first attempt for over 90,000 packages daily. His strategic focus on operational excellence involves leveraging data-driven insights and quantitative analysis to identify operational gaps, optimize route planning, and enhance overall cost efficiency without compromising quality or customer satisfaction.
Jung Mo’s expertise extends to managing complex third-party logistics (3PL) partnerships, ensuring alignment with Amazon’s high standards for reliability and speed. He actively participates in regional meetings and presentations, effectively communicating key performance metrics, operational challenges, and innovative solutions to stakeholders at various levels. His leadership emphasizes employee engagement and development, fostering a high-performance culture that drives continuous improvement and operational resilience.
With a strong background in strategic and long-term planning, Jung Mo is adept at operational planning and organizational leadership, ensuring that Amazon’s last mile delivery network remains scalable and adaptable to evolving customer demands. His ability to navigate logistical complexities, coupled with his skills in reconnaissance and operational planning, positions him as a key driver of Amazon’s commitment to operational excellence and customer-centric service. Through his strategic thinking and leadership, Jung Mo continues to contribute significantly to Amazon’s reputation as a leader in last mile delivery innovation.
Operations Manager-AMZL Last Mile Delivery Operations at Amazon in January 2023 to Present
Operations Manager-FC Operations at Amazon in June 2021 to June 2023
Operations Officer - Current Operations at Eighth United States Army in April 2018 to October 2020
Maneuver Captains Career Course at US Army in October 2016 to April 2018
Executive Officer at B Troop, 8-1 CAV, 2-2SBCT in November 2015 to October 2016
Mobile Gun System Platoon Leader at E Company, 8-1 Cav in July 2015 to November 2015
Reconnaissance Scout Platoon leader at C Troop, 8-1 CAV in June 2014 to June 2015
Unit Movement Officer at 8th Squadron 1st Cavary Regiment in June 2013 to June 2014
EWS Squad Leader at U.S. Army in June 2011 to February 2012
EWS Team Chief at U.S. Army in November 2008 to June 2009
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Columbus State University, Master's degree
University of Illinois Chicago, Bachelor of Arts (BA)
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Financial Oversight & Accumen
Strategic & Long-Term Planning
Process Creation & Improvement
Performance Acceleration
Strategic & Long-term Planning
Strategic Global Operations Management
Organizational Leadership & Development
International Logistics
Strategic Thinking
Third-Party Logistics (3PL)
Problem-Solving
Quantitative and Qualitative Analysis
Verbal & Written Communication Skills
Adaptability & Flexibility
Decision-Making
Strategic Direction & Change Management
Talent Management
Team Leadership
Employee Engagement
Army
Tactics
Leadership
Security
Reconnaissance
Training
Command
Military Experience
Military Operations
Operational Planning
Program Management
Team Building
Organizational Leadership
Training & Development
Logistics Management
Leadership Development
Critical Thinking
Problem Solving
Strategic Planning
Security Operations
Project Management
Integration
Military Liaison
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Discover more about AmazonWhat is Jung Mo email address?
Email Jung Mo at [email protected]. This email is the most updated Jung Mo's email found in 2026.
How to contact Jung Mo?
To contact Jung Mo send an email to [email protected]. (updated on February 16, 2025)
What company does Jung Mo work for?
Jung Mo works for Amazon
What is Jung Mo's role at Amazon?
Jung Mo is Operations Manager-AMZL Last Mile Delivery Operations
What is Jung Mo's Phone Number?
Jung Mo's phone (217) ***-*334
What industry does Jung Mo work in?
Jung Mo works in the Logistics & Supply Chain industry.
Jung Mo Email Addresses
Jung Mo Phone Numbers
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