Jonathan Macasevich

Q: What is Jonathan Macasevich email address?

Email Jonathan Macasevich at macasevichj@lafayette.edu. This email is the most updated Jonathan Macasevich's email found in 2026.

Q: How to contact Jonathan Macasevich?

To contact Jonathan Macasevich send an email to macasevichj@lafayette.edu. (updated on August 27, 2024)

User Services Specialist at Lafayette College | Catasauqua, Pennsylvania, United States

About Jonathan Macasevich

Jonathan Macasevich serves as a User Services Specialist at Lafayette College, where he leverages over a decade of experience in the IT field to enhance the technological framework that supports the library's operations and services. In his current role, Jonathan is instrumental in maintaining and supporting a vast array of technology, ensuring that faculty, staff, and students have seamless access to essential resources. His expertise encompasses the installation, diagnosis, and resolution of computer hardware and network issues across more than 3,000 assets campus-wide, showcasing his proficiency in asset management and technical support.

Jonathan collaborates closely with desktop engineers to package software and update image templates for faculty and lab computers, utilizing tools such as Microsoft SCCM and Munki. His proactive approach to planning hardware upgrades not only improves the performance of existing systems but also aligns with the college's strategic goals for technology integration in education. His adeptness in inventory management and print management further enhances the efficiency of library services, ensuring that all technological aspects run smoothly.

With a strong foundation in both OS X and Windows environments, Jonathan is well-versed in troubleshooting and resolving complex technical issues, making him a key resource for the Lafayette College community. His experience with platforms like Zendesk and JIRA allows him to streamline support processes, providing timely and effective solutions to user inquiries. As a dedicated professional, Jonathan continues to drive innovation and improve user experiences within the college's IT landscape.

Jonathan Macasevich Work