John Gentile
Chief Technology Office, ITIL Process Manager - Problem, Change, and Root Cause at NYS Office of Information Technology Services | Albany, New York Metropolitan Area
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Chief Technology Office, ITIL Process Manager - Problem, Change, and Root Cause at NYS Office of Information Technology Services in October 2019 to Present
Chief Operations Office, ITSM Problem Manager at NYS Office of Information Technology Services in October 2021 to January 2023
IT Technician/Application Developer at Saratoga Casino Hotel in October 2016 to December 2019
IT Product Support Specialist at Sports Illustrated in April 2015 to October 2016
Customer Service Specialist at First Niagara Bank in May 2014 to July 2015
Technical Support Associate at The State University of New York in September 2010 to February 2012
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State University of New York at Albany, Bachelor of Science (B.Sc.),Informatics,Information Technology and Computer Science,3.76 GPA,, January 2011 to January 2015
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WebEx
Active Directory
System Center
Darktrace Immune System
Sophos
Visual Studio
Microsoft Teams
Slack
Facilitation
Information Security
Key Performance Indicators
Business Units
Problem Management
Incident Management
Troubleshooting
Service Delivery
ITIL
Vendor Management
Team Leadership
Management
Salesforce.com Implementation
Jira
Confluence
Technical Support
Root Cause Analysis
ITIL Process
Technical Documentation
Network Deployment
IT Operations
IT Hardware Support
ITIL Service Operations
ITIL Service Strategy
ITIL Implementation
ITIL Process Implementation
Process Improvement
Business Process Management
Change Management
IT Service Management
Project Management
Information Technology
Network Architecture
Network Security
Computer Hardware
Hardware Diagnostics
Computer Science
Cisco Technologies
Cisco Networking
Microsoft Office
Public Speaking
Leadership
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Discover more about NYS Office of Information Technology ServicesWhat company does John Gentile work for?
John Gentile works for NYS Office of Information Technology Services
What is John Gentile's role at NYS Office of Information Technology Services?
John Gentile is Chief Technology Office, ITIL Process Manager - Problem, Change, and Root Cause
What is John Gentile's personal email address?
John Gentile's personal email address is jo****[email protected]
What is John Gentile's business email address?
John Gentile's business email address is john.gentile@***.***
What is John Gentile's Phone Number?
John Gentile's phone (212) ***-*180
John Gentile Email Addresses
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