Jocelyn Dance
Department Manager at Nordstrom | Columbia, Maryland, United States
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Jocelyn Dance currently serves as the Beauty Department Manager at Nordstrom in Columbia, MD, where she leverages her extensive retail expertise to drive sales and enhance customer experiences. With a robust background in managing diverse product categories, Jocelyn has successfully transitioned from overseeing Accessories and Fine Jewelry to leading the Beauty department, demonstrating her adaptability and keen understanding of market trends. Her previous roles as Business Manager for renowned brands like Shiseido Cosmetics and Lancôme have equipped her with a deep knowledge of cosmetics and skincare, allowing her to curate an exceptional product assortment that resonates with customers.
In her current position, Jocelyn manages a dynamic team of 15-20 sellers, fostering a collaborative environment that emphasizes customer service and sales excellence. Her strategic planning skills enable her to implement effective process improvements and optimize point of sale (POS) systems, enhancing operational efficiency across three divisions: Accessories/Handbags, Fine Jewelry, and Watches and Tech products. Jocelyn's commitment to people management ensures that her team is not only well-trained but also motivated to exceed sales targets and deliver unparalleled customer experiences.
Jocelyn's proficiency in customer relationship management (CRM) and marketing strategies further strengthens her ability to connect with clients, both in-store and through social media platforms. Her public speaking skills allow her to effectively communicate brand narratives and engage customers during events, solidifying her role as a key influencer within the Nordstrom community. As she continues to drive growth and innovation in her department, Jocelyn Dance remains a pivotal figure in the retail landscape, dedicated to elevating the shopping experience for every customer.
Department Manager at Nordstrom in May 2017 to Present
CEO at Suite 366 in October 2015 to August 2022
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Process Improvement
Point of Sale (POS) Systems
Team Leadership
Customer Relationship Management (CRM)
People Management
Customer Service
Sales
Management
Microsoft Office
Marketing
Strategic Planning
Marketing Strategy
Public Speaking
Social Media
Team Building
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Discover more about NordstromWhat is Jocelyn Dance email address?
Email Jocelyn Dance at [email protected] and [email protected]. This email is the most updated Jocelyn Dance's email found in 2026.
How to contact Jocelyn Dance?
To contact Jocelyn Dance send an email to [email protected] or [email protected]. (updated on September 01, 2024)
What company does Jocelyn Dance work for?
Jocelyn Dance works for Nordstrom
What is Jocelyn Dance's role at Nordstrom?
Jocelyn Dance is Department Manager
What is Jocelyn Dance's Phone Number?
Jocelyn Dance's phone (301) ***-*341
What industry does Jocelyn Dance work in?
Jocelyn Dance works in the Luxury Goods & Jewelry industry.
Jocelyn Dance Email Addresses
Jocelyn Dance Phone Numbers
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