Joanna Callihan
Associate Director, AI Program Manager at UnitedHealthcare | Columbus, Ohio Metropolitan Area
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Joanna Callihan is a seasoned Marketing and Communications Strategist at UnitedHealthcare, where she leverages her extensive expertise to drive transformative marketing initiatives that enhance customer engagement and operational efficiency. In her current role as a Senior Marketing & E-Communications Consultant, Joanna has been instrumental in surpassing the organization's ambitious digital web engagement goals for 2023, achieving remarkable increases of 231% in unique site visitors, 140% in site visits, and 190% in page views. Her strategic focus on developing omnichannel marketing campaigns has not only reduced call and paper volume but also promoted self-service capabilities, significantly alleviating provider abrasion.
Joanna's ability to think globally and anticipate the downstream impacts of her strategies allows her to break down complex concepts into actionable insights that resonate with diverse audiences. One of her key projects involved optimizing internal operational news site subscriptions, resulting in a 23% increase over just five months. This achievement underscores her proficiency in email marketing, digital optimization, and brand management, as she crafts compelling narratives that drive engagement and foster a culture of transparency within the organization.
With a strong foundation in leadership and project strategy, Joanna excels in creating integrated marketing communications plans that deliver measurable revenue and robust ROI. Her adeptness in social media and event planning further enhances her capability to connect with stakeholders and promote UnitedHealthcare’s mission effectively. As she continues to innovate and refine marketing strategies, Joanna remains committed to empowering both customers and providers through enhanced communication and self-service solutions.
Associate Director, AI Program Manager at UnitedHealthcare in April 2025 to Present
Senior Marketing & E-Communications Consultant at UnitedHealthcare in January 2023 to April 2025
Senior Consultant, Strategic Planning & Execution at Cardinal Health in January 2020 to January 2023
Business Communications & Change Management Consultant at Nationwide in January 2015 to January 2020
Specialist, Brand & Reputation at Nationwide in January 2010 to January 2015
Marketing Manager at American Health Holding in January 2009 to January 2010
Marketing Specialist at American Health Holding in January 2007 to January 2009
Marketing Coordinator at McGraw-Hill Education in January 2004 to January 2007
Assistant Editor at McGraw-Hill Education in January 2002 to January 2004
Editorial Assistant at McGraw-Hill Education in January 2001 to January 2002
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Franklin University, Master of Science - MS
The Ohio State University
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Digital Marketing Strategy
Internal Communications
Business Process Improvement
Leadership Counsel
AI Strategy Development
Stakeholder Communication
Leadership & Mentoring
Champion of Change
Brand Management
Marketing Management
Marketing Strategy
Marketing Communications
Strategic Communications
Marketing Campaign Management
Writing Skills
Project Collaboration
Direct Marketing
Managing Project Budgets
Editing
Copywriting
Leadership
Social Media Marketing
Strategic Planning
Marketing
Training
Public Relations
Creative Direction
Event Planning
Email Marketing
Digital Marketing
Brand Development
Press Releases
B2B
Brand Awareness
Integrated Marketing
Market Planning
Social Media
Digital Strategy
Positioning
Analytics
Cross-functional Team Leadership
Product Management
Project Management
P&C Insurance
Change Management
Communication
Communications Planning
Budgeting
Big-Picture Thinking
Project Strategy
Strategic Brand Messaging
Executive / C-Suite Counsel
Customer Journeys
Digital Optimization
Content & Channel Mix
Insights & Analytics
Change Communications
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Discover more about UnitedHealthcareWhat is Joanna Callihan email address?
Email Joanna Callihan at [email protected] and [email protected]. This email is the most updated Joanna Callihan's email found in 2026.
What is Joanna Callihan phone number?
Joanna Callihan phone number is 6147366758.
How to contact Joanna Callihan?
To contact Joanna Callihan send an email to [email protected] or [email protected]. If you want to call Joanna Callihan try calling on 6147366758. (updated on August 25, 2024)
What company does Joanna Callihan work for?
Joanna Callihan works for UnitedHealthcare
What is Joanna Callihan's role at UnitedHealthcare?
Joanna Callihan is Associate Director, AI Program Manager
What industry does Joanna Callihan work in?
Joanna Callihan works in the Insurance industry.
Joanna Callihan Email Addresses
Joanna Callihan Phone Numbers
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