Jerri Rice
Programmer Analyst at Jack Henry & Associates | Brentwood, Tennessee, United States
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Jerri Rice is a seasoned Programmer Analyst at Jack Henry & Associates, bringing over 30 years of diverse experience in customer service and technical support. Since transitioning into a technical role in 2002, Jerri has effectively leveraged her strong interpersonal skills to serve as a vital customer support liaison for the BusinessManager product. In this capacity, she adeptly handles escalated support issues, conducts database repairs, and meticulously reviews error logs to ensure seamless operations. Her extensive knowledge of various in-house applications, including Oracle, SharePoint, Great Plains, and ReQlogic, allows her to excel in user maintenance and data mining using SQL, while also creating custom reports that meet the specific needs of internal stakeholders.
Jerri’s expertise extends beyond technical troubleshooting; she plays a crucial role in fostering collaboration across departments, ensuring that customer service representatives and technical teams are aligned in their objectives. Her commitment to diversity and inclusion is evident in her approach to problem-solving, where she values diverse perspectives to enhance service delivery. As an application administrator, Jerri not only addresses functionality issues but also contributes to disaster recovery planning, ensuring that critical business processes remain uninterrupted. Her proficiency in tools such as Crystal Reports and .NET further enhances her ability to deliver high-quality solutions tailored to the unique challenges faced by her organization. Jerri Rice exemplifies the intersection of technical acumen and customer-centric service, making her an invaluable asset to Jack Henry & Associates.
Programmer Analyst at Jack Henry & Associates in October 2009 to Present
Business Intelligence Specialist at Goldleaf Financial Solutions in April 2007 to October 2009
Software Engineer at Goldleaf Financial Solutions in April 2002 to June 2007
Processing Manager at Goldleaf Financial Solutions in January 1999 to April 2002
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Portland High School, June 1971 to June 1974
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SharePoint
Databases
Business Intelligence
Oracle
SSRS
Management
Training
Crystal Reports
Customer Service
SQL
.NET
T-SQL
Business Analysis
Database Administration
Disaster Recovery
Microsoft SQL Server
Requirements Analysis
IIS
Software Documentation
Diversity & Inclusion
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Discover more about Jack Henry & AssociatesWhat is Jerri Rice email address?
Email Jerri Rice at [email protected] and [email protected]. This email is the most updated Jerri Rice's email found in 2026.
How to contact Jerri Rice?
To contact Jerri Rice send an email to [email protected] or [email protected]. (updated on August 26, 2024)
What company does Jerri Rice work for?
Jerri Rice works for Jack Henry & Associates
What is Jerri Rice's role at Jack Henry & Associates?
Jerri Rice is Programmer Analyst
What is Jerri Rice's Phone Number?
Jerri Rice's phone (901) ***-*317
What industry does Jerri Rice work in?
Jerri Rice works in the Financial Services industry.
Jerri Rice Email Addresses
Jerri Rice Phone Numbers
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