Jeraldyn G
Network Operations Center Engineer at Outsourced | Metro Manila, National Capital Region, Philippines
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Jeraldyn G. is a seasoned Network Operations Center Engineer at Outsourced, bringing several years of extensive experience in Systems and Network Administration to the forefront of her role. Her expertise spans both corporate environments and managed service provider settings, where she has honed her skills in managing global corporate network devices and providing critical technical support for Data Centers. Currently, Jeraldyn plays a pivotal role in delivering technical Data Center support for Quest Media and Supplies, ensuring seamless operations and optimal performance of network infrastructure.
In her daily responsibilities, Jeraldyn adeptly responds to requests for assistance from clients, staff end-users, and vendor support teams, showcasing her strong communication skills and commitment to customer service. Her proactive approach to monitoring network performance allows her to swiftly identify and address service outages or incidents, minimizing downtime and enhancing user experience. Jeraldyn is particularly skilled in performing root cause analysis, which enables her to not only resolve immediate issues but also implement long-term solutions that bolster network reliability.
Her technical proficiency encompasses a wide array of skills, including ITIL practices, vendor management, and advanced network administration techniques. Jeraldyn is well-versed in configuring and troubleshooting various network devices, such as switches and routers, and has a solid understanding of protocols like OSPF and VPN technologies. As a dedicated professional in IT operations, she continually seeks to expand her knowledge and stay abreast of industry trends, ensuring that she remains an invaluable asset to her team and clients alike.
Network Operations Center Engineer at Outsourced in January 2015 to Present
Google NOC Engineer - Network at Concentrix in January 2013 to July 2014
Global Network Operations Center Specialist - IT at TeleTech in October 2011 to December 2012
Customer Interaction Associate at TELUS International Philippines in February 2011 to August 2011
Customer Support Specialist at Stream Global Services in March 2010 to January 2011
Technical Support Representative at Convergys in August 2009 to February 2010
Technical Support Representative at Sykes in January 2007 to August 2009
Technical Support Representative at Sitel in June 2006 to December 2006
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Technological Institute of the Philippines, Bachelor of Science in Information Technology, November 2026
Lagro High School, November 1997 to November 2026
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Call Center
Troubleshooting
Cisco Technologies
Service Delivery
Technical Support
ITIL
Active Directory
Routers
Computer Network Operations
Vendor Management
CCNA
Telecommunications
Incident Management
VPN
Network Administration
Windows Server
Switches
Computer Hardware
BMC Remedy
IT Operations
Microsoft Exchange
Juniper Technologies
Linux
BGP
VMware
Hardware
Operating Systems
Routing
OSPF
WAN
Firewalls
Servers
TCP/IP
Networking
Virtual Private Network (VPN)
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Discover more about OutsourcedWhat is Jeraldyn G email address?
Email Jeraldyn G at [email protected]. This email is the most updated Jeraldyn G's email found in 2026.
How to contact Jeraldyn G?
To contact Jeraldyn G send an email to [email protected]. (updated on October 24, 2024)
What company does Jeraldyn G work for?
Jeraldyn G works for Outsourced
What is Jeraldyn G's role at Outsourced?
Jeraldyn G is Network Operations Center Engineer
What is Jeraldyn G's Phone Number?
Jeraldyn G's phone (**) *** *** 367
What industry does Jeraldyn G work in?
Jeraldyn G works in the Computer Networking industry.
Jeraldyn G Email Addresses
Jeraldyn G Phone Numbers
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