Jen Vancleef
Board Appointed Director at Institute of Hospitality in Healthcare IHHC | North Parramatta, New South Wales, Australia
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Jen Van Cleef currently serves as a Board Appointed Director at the Institute of Hospitality in Healthcare (IHHC), where she leverages her extensive expertise to shape strategic initiatives that advance excellence in healthcare hospitality and support services. In this pivotal role, Jen contributes to governance oversight, ensuring that the organization’s policies and practices align with industry standards and promote sustainable, patient-centered care. Her deep understanding of healthcare operations, combined with her proficiency in digital strategy and business transformation, enables her to guide IHHC through complex industry shifts, including the integration of innovative technologies and data-driven solutions to enhance service delivery.
Jen’s leadership at IHHC involves spearheading key projects focused on improving staff safety, elevating patient and resident experiences, and fostering system-wide efficiencies. Her expertise in stakeholder engagement and corporate governance ensures that diverse perspectives—from healthcare providers to policymakers—are incorporated into decision-making processes. Additionally, her background in financial management and project management supports the development of sustainable initiatives that balance quality care with fiscal responsibility.
With over two decades of senior leadership experience in health and aged care support operations, Jen brings a strategic, customer-centred approach to her board role. Her skills in public speaking and stakeholder management facilitate effective communication across sectors, driving collaborative efforts to improve healthcare hospitality standards. Jen’s commitment to continuous improvement and her ability to navigate complex regulatory environments make her a valuable asset to IHHC, where she champions innovative solutions and best practices that benefit both providers and the communities they serve.
Board Appointed Director at Institute of Hospitality in Healthcare IHHC in July 2025 to Present
Executive Director at HealthShare NSW in May 2025 to July 2025
Executive Director, Patient Services and Planning at HealthShare NSW in July 2022 to May 2025
Board Member at Institute of Hospitality in Healthcare IHHC in March 2024 to March 2025
Acting Chief Executive Officer - 14 Months across this period at HealthShare NSW in December 2019 to December 2024
Executive Director, Clinical Support Services at HealthShare NSW in August 2018 to July 2022
Director, Patient Support Services at HealthShare NSW in March 2017 to August 2018
A/Chief Executive at HealthShare NSW in March 2018 to March 2018
State Manager, Patient Transport Service at HealthShare NSW in May 2014 to April 2017
State Manager, Non-Emergency Patient Transport at NSW Health in June 2013 to May 2014
Deputy Director - Sydney Control Centre Manager at NSW Ambulance Service in September 2011 to June 2013
Director Metropolitan Operations (Acting) at NSW Ambulance Service in March 2012 to May 2012
Operational Support Manager at NSW Ambulance Service in June 2009 to July 2011
Assistant Divisional Manager - Sustainable Access & Patient Flow at NSW Ambulance Service in October 2004 to June 2009
Director Clinical Redesign Services (Acting) at NSW Ambulance Service in November 2005 to February 2006
Senior Operations Centre Officer at NSW Ambulance in January 2001 to January 2004
Various Operational Positions - Paramedic, Duty Control Centre Officer at NSW Ambulance in August 1996 to January 2001
Enrolled Nurse at Hunter New England Local Health District in January 1992 to January 1996
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Australian Institute of Company Directors, August 2026
University of Cambridge, The Prince of Wales's Business & Sustainability Programme, August 2026
Deakin University, Master of Business Administration (MBA), August 2026
Deakin University, Graduate Diploma Human Resources, August 2026
Power Business Institute, Diploma of Frontline Management, August 2026
Northumberland Network, Certificate IV, August 2026
Australian HR Institute, Professional Diploma, August 2026
Charles Sturt University, Diploma of Health Science, August 1998
TAFE NSW, Advanced Certificate, August 1991 to August 1992
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Digital Strategy
Commercial Management
Non-Executive Director
Chief Executive Officer
Business Transformation
Recruiting
Operational Excellence
Operational Efficiency
Nursing
Corporate Governance
Financial Management
Operations Management
Executive Leadership
Service Planning
Shared Services
Change Management
Project Management
Business Model Innovation
Health Care Reform
Stakeholder Engagement
Public Speaking
Stakeholder Management
Governance
Process Improvement
Quality Improvement
Operational Planning
Risk Management
Strategic Planning
Business Strategy
Management
Policy
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Discover more about Institute of Hospitality in Healthcare IHHCWhat is Jen Van Cleef email address?
Email Jen Van Cleef at [email protected], [email protected] and [email protected]. This email is the most updated Jen Van Cleef's email found in 2026.
How to contact Jen Van Cleef?
To contact Jen Van Cleef send an email to [email protected], [email protected] or [email protected]. (updated on July 19, 2025)
What company does Jen Vancleef work for?
Jen Vancleef works for Institute of Hospitality in Healthcare IHHC
What is Jen Vancleef's role at Institute of Hospitality in Healthcare IHHC?
Jen Vancleef is Board Appointed Director
What is Jen Vancleef's Phone Number?
Jen Vancleef's phone (**) *** *** 318
What industry does Jen Vancleef work in?
Jen Vancleef works in the Hospital & Health Care industry.
Jen Vancleef Email Addresses
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