Jean Bourdonnec
Head of IT Service Delivery - Cloud Infrastructures Services - Industry customers at Capgemini | Greater Paris Metropolitan Region
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Jean Bourdonnec brings over 30 years of extensive experience in IT and telecom services management, currently serving as the Head of IT Service Delivery for Cloud Infrastructure Services at Capgemini. In this strategic role, he oversees a €150 million P&L, ensuring the seamless delivery and operations of cloud, datacenter, hosting, network, and telecom services tailored to industry-specific clients such as manufacturing, automotive, and life sciences. Jean’s leadership encompasses managing multicultural teams across Europe and overseas, fostering a collaborative environment that drives innovation and operational excellence.
At Capgemini, Jean is instrumental in orchestrating complex service delivery models that integrate build and run activities across onshore, nearshore, and offshore locations. His expertise in solution selling and digital transformation enables him to align IT infrastructure solutions—ranging from hybrid cloud architectures to WAN services like MPLS, IPVPN, and VoIP—with clients’ strategic objectives. Notably, he manages key projects for high-profile customers such as Airbus and Dassault Aviation, where he leverages his deep understanding of industry-specific requirements to optimize customer experience and ensure compliance with stringent regulatory standards.
Jean’s proficiency in cloud hybrid environments, network services, and infrastructure management positions him as a trusted advisor for digital innovation initiatives. His focus on service excellence, combined with his skills in business development and legal compliance, ensures that Capgemini’s industry clients receive resilient, scalable, and secure IT solutions. Through his leadership, Jean continues to drive Capgemini’s reputation as a leader in cloud infrastructure services, empowering clients to navigate the complexities of digital transformation with confidence.
Head of IT Service Delivery - Cloud Infrastructures Services - Industry customers at Capgemini in June 2019 to Present
Director of IT operations and infrastructures Europe - cloud, datacenter, hosting, network at NTT Europe Ltd. in February 2017 to January 2019
Director of IT operations and infrastructures France – cloud, datacenter, hosting, network at NTT Europe Ltd. in June 2015 to January 2017
Customer Service Management - Team Leader at NTT Europe Ltd. in March 2013 to June 2015
Customer Service Manager at NTT Europe Ltd. in August 2011 to March 2013
Service Manager at Avaya in January 2004 to June 2011
Service Manager at Nortel in January 2002 to December 2003
Technical Support Manager at Nortel in January 1999 to January 2002
Technical Support team leader at Nortel in May 1996 to January 1999
Designer (S/W) at ALCATEL in September 1992 to May 1996
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Eseo, August 1987 to August 1991
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Business development
Négociation
Développement de talents
Gestion de la performance
Communication
Analytical Skills
IT integration
Résolution de conflit
Technologie numérique
Coaching
Leadership
people management
Direction générale
Gestion des technologies de l’information
IT Infrastructure Management
Management
Cloud Computing
IT Service Management
Telecommunications
VoIP
Contract Management
Data Center
Outsourcing
MPLS
Solution Selling
WAN
Contract management
ITIL v3 Foundation Certified
ITIL
Managed Services
Service Delivery
IT Management
Customer Experience
Virtualization
infrastructure
LAN-WAN
Customer Service
Team Management
management
Team Leadership
Data hosting services (cloud computing, datacenter, collocation)
Wan services (MPLS, IPVPN, data network, VoIp, Video)
ITIL v3 Continual Service Improvement certified
legal representative
IT Transformation
Gestion du changement
gestion de projet
Télécommunications
anglais
ISO27000
management international
Gestion de crise
Serveur de stockage en réseau (NAS)
IaaS en cloud computing
Cloud hybride
Services hébergés
Gestion de la relation avec les partenaires
Gestion de la sous-traitance
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Discover more about CapgeminiWhat is Jean Bourdonnec email address?
Email Jean Bourdonnec at [email protected] and [email protected]. This email is the most updated Jean Bourdonnec's email found in 2026.
How to contact Jean Bourdonnec?
To contact Jean Bourdonnec send an email to [email protected] or [email protected]. (updated on February 24, 2025)
What company does Jean Bourdonnec work for?
Jean Bourdonnec works for Capgemini
What is Jean Bourdonnec's role at Capgemini?
Jean Bourdonnec is Head of IT Service Delivery - Cloud Infrastructures Services - Industry customers
What is Jean Bourdonnec's Phone Number?
Jean Bourdonnec's phone (**) *** *** 928
What industry does Jean Bourdonnec work in?
Jean Bourdonnec works in the Information Technology & Services industry.
Jean Bourdonnec Email Addresses
Jean Bourdonnec Phone Numbers
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