Jason Rakitin
Senior Customer Success Manager at LogMeIn | Bellingham, Massachusetts, United States
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As a Senior Customer Success Manager at LogMeIn, Jason Rakitin plays a pivotal role in shaping the customer experience for top-tier clients within the information technology services sector. With a robust blend of business acumen, strategic insight, and technical expertise, Jason is dedicated to designing, developing, and deploying comprehensive customer success programs that not only meet but exceed client expectations. His forward-thinking approach enables him to proactively mitigate technical escalations, ensuring that issues are resolved swiftly and effectively, thereby enhancing overall service delivery.
Jason's expertise spans a wide array of skills, including vendor management, virtualization, and incident management, which he leverages to optimize resources and streamline processes. By focusing on enterprise software solutions and security protocols, he ensures that clients receive tailored IT solutions that align with their unique business needs. His ability to foster strong relationships with clients and internal teams alike has positioned him as an influential team player, driving collaboration and innovation across projects.
Key projects under Jason's leadership have included the implementation of advanced service delivery frameworks that enhance customer engagement and satisfaction. His commitment to continuous improvement and customer advocacy has not only strengthened client loyalty but has also contributed to the overall growth and success of LogMeIn’s customer success initiatives. As Jason continues to navigate the complexities of the IT landscape, his strategic vision and hands-on approach remain instrumental in delivering exceptional value to customers and driving organizational success.
Senior Customer Success Manager at LogMeIn in May 2015 to Present
Client Success Manager at Citrix in July 2013 to May 2015
Technical Account Manager at Microsoft in October 2011 to January 2013
IT Service Management Lead at Accenture in July 2010 to October 2011
Service Delivery Manager at Dell, Inc. in May 2006 to July 2010
Business Critical Account Manager at Symantec Corporation in February 2004 to May 2006
Technical Support Analyst at BMC Software Corporation in February 2001 to February 2004
Windows Systems Administrator at CSC in May 1998 to October 2001
Online Producer at Network World in May 1997 to April 1998
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Northeastern University, Master of Business Administration (M.B.A.), June 2026
Northeastern University, Graduate Certificate, June 2026
Boston University, Microsoft Certification, June 2026
University of Massachusetts Amherst, Bachelor of Arts, June 1995 to June 1997
Bridgewater State University, June 1993 to June 1995
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ITIL
IT Service Management
Cloud Computing
Vendor Management
Data Center
IT Operations
Virtualization
Service Delivery
Enterprise Software
Professional Services
Disaster Recovery
Incident Management
Storage
CRM
SaaS
Pre-sales
Program Management
Servers
Consulting
Leadership
Security
Information Technology
Customer Relationship Management (CRM)
Enterprise Architecture
Management
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Discover more about LogMeInWhat is Jason Rakitin email address?
Email Jason Rakitin at [email protected], [email protected], [email protected] and [email protected]. This email is the most updated Jason Rakitin's email found in 2026.
How to contact Jason Rakitin?
To contact Jason Rakitin send an email to [email protected], [email protected], [email protected] or [email protected]. (updated on August 26, 2024)
What company does Jason Rakitin work for?
Jason Rakitin works for LogMeIn
What is Jason Rakitin's role at LogMeIn?
Jason Rakitin is Senior Customer Success Manager
What is Jason Rakitin's Phone Number?
Jason Rakitin's phone (413) ***-*902
What industry does Jason Rakitin work in?
Jason Rakitin works in the Information Technology & Services industry.
Jason Rakitin Email Addresses
Jason Rakitin Phone Numbers
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