James Vearner
IT Support Technician at Cognizant | Cedar Park, Texas, United States
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James Vearner is a dedicated IT Support Technician at Cognizant, where he plays a pivotal role in ensuring seamless technology operations for in-office employees. With a strong foundation in human relations and customer satisfaction, James excels in fostering a collaborative environment that empowers teams to thrive. His expertise in onboarding new hires is particularly noteworthy; he meticulously guides them through the initial setup processes, ensuring they have the necessary tools and access to hit the ground running.
In his current role, James is responsible for implementing Identity and Access Management (IAM) controls, which are crucial for maintaining security and compliance within the organization. He ensures that all users have up-to-date access rights, thereby minimizing risks associated with unauthorized access. His technical skills extend to performing basic troubleshooting, including software and hardware resets, as well as machine imaging, which are essential for maintaining operational efficiency.
James's proficiency in Service-Level Agreements (SLA) ensures that he meets and exceeds the expectations of his colleagues, while his knowledge of Active Directory and Salesforce.com allows him to manage user accounts and support business processes effectively. Additionally, his familiarity with web development technologies, such as JavaScript and SQL, enhances his ability to contribute to various IT projects, making him a versatile asset to the team. By leveraging his strong communication skills and commitment to personal connections, James not only resolves technical issues but also cultivates a positive workplace culture, reinforcing Cognizant's mission of delivering exceptional service and innovation.
IT Support Technician at Cognizant in January 2023 to Present
Client Concierge Support at Cognizant in August 2019 to January 2023
Disabled Account Appeals at Trusource Labs in September 2018 to August 2019
Search Quality Moderator at Trusource Labs in April 2018 to September 2018
Brewista at Red Horn Coffee House & Brewing CO. in September 2017 to April 2018
Barista at Numinous Coffee Roaster in December 2015 to September 2017
Barista at Starbucks in August 2015 to November 2015
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Western Governors University, Bachelor of Applied Science (B.A.Sc.), November 2026
Austin Community College, Bachelor of Science - BS, November 2026
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End User Training
Microsoft Entra ID
Multi-factor Authentication
Data Retention
Microsoft Intune
Problem Solving
Software Support
Ticketing Systems
Communication
Domain Name System (DNS)
Windows 10
Service-Level Agreements (SLA)
Web Development
Templates
Written Communication
SharePoint Administration
Quickness
Active Directory
Salesforce.com
Microsoft 365
Data Privacy
JavaScript
HTML
Cascading Style Sheets (CSS)
Powershell
Citrix Products
MacOS
Windows
Mobile Device Management
iOS
Android
MobileIron
Duo
Customer Relationship Management (CRM)
Identity & Access Management (IAM)
Microsoft Excel
SQL
Python (Programming Language)
Apple Software
Customer Service
Microsoft Word
Microsoft PowerPoint
Zendesk
pgAdmin
Linux Multimedia Studio
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Discover more about CognizantWhat is James Vearner email address?
Email James Vearner at [email protected] and [email protected]. This email is the most updated James Vearner's email found in 2026.
How to contact James Vearner?
To contact James Vearner send an email to [email protected] or [email protected]. (updated on September 02, 2024)
What company does James Vearner work for?
James Vearner works for Cognizant
What is James Vearner's role at Cognizant?
James Vearner is IT Support Technician
What is James Vearner's Phone Number?
James Vearner's phone (214) ***-*122
What industry does James Vearner work in?
James Vearner works in the Information Technology & Services industry.
James Vearner Email Addresses
James Vearner Phone Numbers
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