James Kothapalli
Project Manager at Tech Mahindra | Irving, Texas, United States
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James Kothapalli is a seasoned Service Delivery Manager and Project Manager at Hitachi Vantara, where he plays a pivotal role in ensuring the seamless delivery of end-to-end services to clients. With a strong focus on resource management and client engagement, James acts as a crucial link between the management team and the client business through the Account Management Team. His responsibilities encompass not only the oversight of allocated resources but also the resolution of client business action items that arise from feedback forums, ensuring that client needs are met with precision and efficiency.
In his current role, James is the face of Hitachi Vantara in front of Client Management Teams, where he leverages his expertise in IT management and service delivery to foster strong relationships and drive successful project outcomes. He is particularly adept at managing and monitoring AWS automation, including database monitoring, alerts, and performance reports for critical systems like GoldenGate, RDS, and Snowflake. His proficiency with tools such as Datadog for dashboards and performance metrics, as well as Terraform for infrastructure management, underscores his technical acumen and commitment to optimizing cloud solutions.
James’s background in Six Sigma and disaster recovery further enhances his ability to implement best practices and streamline processes, ensuring that service level agreements (SLAs) are consistently met or exceeded. His experience in business process outsourcing (BPO) and help desk implementation positions him as a versatile leader capable of navigating complex IT landscapes. As he continues to lead key projects at Hitachi Vantara, James remains dedicated to delivering exceptional service and driving innovation in the ever-evolving tech industry.
Project Manager at Tech Mahindra in June 2023 to February 2025
Service Delivery Manager / Project Manager at Hitachi Vantara in June 2021 to June 2023
Service Delivery Manager at Yochana IT Solutions INC in March 2019 to June 2021
Service Delivery Manager at DXC Technology in October 2010 to September 2018
Manager : Service Delivery at DXC Technology in March 2005 to September 2010
Assistant Manager at Genpact in July 2000 to December 2005
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Osmania University, MBA-TM, October 2026
Cornell University, Delivery Executive Leadership, October 2026
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Program Coordination
Solution Implementation
Performance Appraisal
Key Performance Indicators
Incident Response
Client Relations
Appraisal
Skype for Business
Statements of Work (SOW)
P&L Management
Service Delivery
Sla
Six Sigma
Project Management
Mergers
Competitive Analysis
Attrition
Transition Management
BPO
Offshoring
Outsourcing
Shared Services
IT Management
IT Operations
Change Management
Service Delivery Management
Enterprise Architecture
Data Center
ITIL
ITIL Certified
Green Belt
Help Desk Implementation
Amazon Web Services (AWS)
Disaster Recovery
Leadership
Management
Service-Level Agreements (SLA)
SLA
Team Management
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Discover more about Tech MahindraWhat is James Kothapalli email address?
Email James Kothapalli at [email protected] and [email protected]. This email is the most updated James Kothapalli's email found in 2026.
What is James Kothapalli phone number?
James Kothapalli phone number is 3025214951.
How to contact James Kothapalli?
To contact James Kothapalli send an email to [email protected] or [email protected]. If you want to call James Kothapalli try calling on 3025214951. (updated on September 05, 2024)
What company does James Kothapalli work for?
James Kothapalli works for Tech Mahindra
What is James Kothapalli's role at Tech Mahindra?
James Kothapalli is Project Manager
What industry does James Kothapalli work in?
James Kothapalli works in the Information Technology & Services industry.
James Kothapalli Email Addresses
James Kothapalli Phone Numbers
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