Jagruti Thumar
IT Systems Helpdesk Officer at Respect | Adelaide, South Australia, Australia
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Jagruti Thumar currently serves as an IT Systems Helpdesk Officer at Respect, where she plays a pivotal role in maintaining seamless IT operations across multiple organizational locations. In this capacity, Jagruti leverages her comprehensive knowledge of hardware, software, and networking fundamentals to deliver prompt and effective technical support to end-users. Her expertise in managing and prioritizing helpdesk tickets through the Jira Ticketing System ensures that issues related to hardware, software, or network connectivity are resolved efficiently, minimizing downtime and enhancing overall productivity.
At Respect, Jagruti is actively involved in supporting staff onboarding and offboarding processes, ensuring smooth transitions and secure access management through her proficiency with Active Directory and client account management. Her experience with Microsoft 365 and SharePoint enables her to assist users with collaboration tools, document management, and communication platforms, fostering a collaborative work environment. Additionally, her familiarity with Azure Cloud and VMware allows her to troubleshoot virtualization and cloud-based services, ensuring high availability and security.
Jagruti’s role also involves addressing network-related issues, such as DNS server configurations and network connectivity troubleshooting, which are critical for maintaining organizational IT infrastructure. Her scripting skills and knowledge of HTML scripting contribute to automating routine tasks, improving efficiency, and supporting system integrations. With a strong focus on customer satisfaction and ICT administration, Jagruti is committed to delivering exceptional technical support and continuously expanding her expertise in emerging technologies, positioning herself as a valuable asset in the IT industry.
IT Systems Helpdesk Officer at Respect in May 2024 to Present
Customer Service Representative at Telstra in April 2023 to December 2023
Information Technology Administrator at April Innovations in March 2018 to December 2022
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Saurashtra University, Rajkot, Master of Science, October 2026
Saurashtra University, Rajkot, Bachelor of Science, October 2026
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Interpersonal Skills
Customer Satisfaction
Analytical Skills
Remote User Support
DNS Server
Internet Safety
Mobile Device Support
Powershell
Computer Networking
HTML Scripting
Hardware Installation
ITIL Process
SQL
Scripting
Database Administration
Software Documentation
ITIL
Amazon Web Services (AWS)
Assessment
Service User Involvement
Business Continuity Planning
Database Applications
Ticketing Systems
Computer Science Education
IT Integration
Client Accounts
User Management
Password Management
Active Directory Experience
Cloud Computing
Computer Literacy
SharePoint
LAN-WAN
Database Management System (DBMS)
Monitoring Services
Local Area Network (LAN)
Google Cloud Platform (GCP)
IT Procurement
Jira Service Desk
Computer Application Training
Filing
Onboarding
Networking
Customer Service
Remote Troubleshooting
IT Performance Monitoring
College Applications
Database Design
Sustainable Information Technology (IT)
Mobile Device Troubleshooting
Customer Satisfaction (CSAT)
Information Technology Infrastructure
Databases
Information and Communications Technology (ICT)
Technical Support
IT Operations
Information Technology
Windows Server
Help Desk Support
Service-Level Agreements (SLA)
Troubleshooting
Active Directory
Microsoft 365
Communication
Data Manipulation
Phone Etiquette
Spreadsheets
Microsoft Office
Administration
Data Management
Online Data Entry
Cameras
Keyboard Shortcuts
Paperwork
Keying
Teamwork
Data Entry
Attention to Detail
Microsoft Excel
English
Problem Solving
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Discover more about RespectWhat is Jagruti Thumar email address?
Email Jagruti Thumar at [email protected] and [email protected]. This email is the most updated Jagruti Thumar's email found in 2026.
How to contact Jagruti Thumar?
To contact Jagruti Thumar send an email to [email protected] or [email protected]. (updated on March 14, 2025)
What company does Jagruti Thumar work for?
Jagruti Thumar works for Respect
What is Jagruti Thumar's role at Respect?
Jagruti Thumar is IT Systems Helpdesk Officer
What is Jagruti Thumar's Phone Number?
Jagruti Thumar's phone (**) *** *** 124
What industry does Jagruti Thumar work in?
Jagruti Thumar works in the Outsourcing/Offshoring industry.
Jagruti Thumar Email Addresses
Jagruti Thumar Phone Numbers
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