Jacques Boulais
Bilingual Tech Support Specialist (French & English) at FareHarbor | Denver, Colorado, United States
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Jacques Boulais is a dedicated Bilingual Tech Support Specialist at FareHarbor, where he leverages over five years of experience in multicultural communication to enhance customer satisfaction and operational efficiency. In his current role, Jacques is FareHarbor Dashboard Certified, allowing him to expertly navigate the platform and provide tailored support to clients in both French and English. His responsibilities include managing inbound and outbound support inquiries through various channels, including emails and phone calls, where he excels in listening to customer concerns, understanding their unique challenges, and delivering effective solutions.
Jacques plays a pivotal role in ensuring that client needs are met by fostering clear communication across teams. His ability to bridge language barriers and cultural nuances significantly contributes to the overall customer experience, making him an invaluable asset to the FareHarbor team. By providing insightful feedback to the product team, Jacques helps drive continuous improvement and innovation within the platform, ensuring that it meets the evolving demands of the hospitality industry.
His diverse skill set encompasses professional phone skills, customer service excellence, and a strong background in marketing and market research. Jacques is also adept at activity coordination and sales prospecting, which enhances his ability to support clients effectively. Additionally, his experience in teaching English as a Second Language enriches his communication capabilities, allowing him to connect with clients on a deeper level. Through his commitment to exceptional service and problem-solving, Jacques Boulais exemplifies the core values of FareHarbor, making a lasting impact in the tech support landscape.
Bilingual Tech Support Specialist (French & English) at FareHarbor in April 2024 to Present
Restaurant Team Member at Sahm's Hospitality Group in November 2021 to January 2024
English Teaching Assistant at Académie de Toulouse in September 2022 to May 2023
French Startup & Innovation at Business France North America in June 2021 to November 2021
Freelance Translator at Chefclub in February 2021 to June 2021
Server at Sahm's Companies in March 2020 to May 2021
Teaching Assistant at Académie de Martinique in September 2019 to August 2020
Camp Coordinator at YMCA of Greater Indianapolis in April 2019 to August 2019
Admissions Office Intern at Wabash College in June 2018 to August 2018
Professional Role Model at YMCA of Greater Indianapolis in May 2016 to August 2017
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University of Wisconsin-Madison, Master's degree, June 2026
Wabash College, Bachelor of Fine Arts - BFA, June 2026
University of Strasbourg, B2 License de Francais
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Zendesk
Support
Front of house
Food Industry
Guided Tours
Professional Phone Skills
Marketing
Youth Development
Education
Program Coordination
Camp Management
Camp
Team Coordination
Activity Coordination
Hospitality Industry
Bartending
Client Relations
Community Development
Toast
Technical Support
Multicultural Education
Enjoy New Challenges
Translation
Slack
Social Media
French to English
Market Research
International Sales
Sales Prospecting
Prospect Research
Email Marketing
Customer Relationship Management (CRM)
Tech
Cross-cultural Teams
International Education
Teaching English as a Second Language
Easily Adaptable
Strategic Communications
Assistant Teaching
Microsoft Office
Customer Service
Microsoft Excel
Leadership
Microsoft Word
Microsoft PowerPoint
French
Social Media Marketing
Communication
Teamwork
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Discover more about FareHarborWhat is Jacques Boulais email address?
Email Jacques Boulais at [email protected] and [email protected]. This email is the most updated Jacques Boulais's email found in 2026.
How to contact Jacques Boulais?
To contact Jacques Boulais send an email to [email protected] or [email protected]. (updated on August 24, 2024)
What company does Jacques Boulais work for?
Jacques Boulais works for FareHarbor
What is Jacques Boulais's role at FareHarbor?
Jacques Boulais is Bilingual Tech Support Specialist (French & English)
What is Jacques Boulais's Phone Number?
Jacques Boulais's phone (303) ***-*806
What industry does Jacques Boulais work in?
Jacques Boulais works in the Computer Software industry.
Jacques Boulais Email Addresses
Jacques Boulais Phone Numbers
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