Jacki Rountree

Q: What is Jacki Rountree email address?

Email Jacki Rountree at jackijinx@gmail.com and jrountree@hvcu.org. This email is the most updated Jacki Rountree's email found in 2026.

Q: How to contact Jacki Rountree?

To contact Jacki Rountree send an email to jackijinx@gmail.com or jrountree@hvcu.org. (updated on September 05, 2024)

Contact Center Specialist at Hudson Valley Credit Union | Waterford, New York, United States

About Jacki Rountree

Jacki Rountree is an accomplished Contact Center Specialist at Hudson Valley Credit Union, where her extensive background in customer service and sales management is leveraged to enhance operational efficiency and customer satisfaction. With over a decade of experience, Jacki initially joined the organization as a Financial Services Teller, where she honed her skills in customer relations and financial product knowledge. In December 2020, she transitioned to the Contact Center, where she has since made significant contributions to team performance and customer engagement.

In her current role, Jacki is instrumental in creating weekly internal newsletters that keep the Contact Center team informed and motivated. These newsletters not only highlight key updates and performance metrics but also serve as a platform for sharing best practices and celebrating team achievements. Jacki's expertise in technical support is evident as she assists in writing comprehensive troubleshooting guides for front-end staff, ensuring they have the resources needed to resolve customer inquiries efficiently. Additionally, she plays a crucial role in following up on complex technical support tickets, bridging the gap between front-line staff and technical teams to enhance service delivery.

Jacki's skills in strategic planning, training, and social media marketing further amplify her impact at Hudson Valley Credit Union. Her ability to build rapport and foster strong customer relationships is complemented by her commitment to personal development, both for herself and her colleagues. By continuously enhancing brand knowledge and implementing effective sales strategies, Jacki not only drives sales but also cultivates a culture of excellence within the Contact Center, making her a valuable asset to the organization.

Jacki Rountree Work