Jack L
Americas Lead Digital Operations Consultant at Nokia | Rochester, New York Metropolitan Area
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Jack L. serves as the Americas Lead Digital Operations Consultant at Nokia, where he leverages his extensive expertise in Enterprise and Technology Architectures to drive transformative initiatives across the telecommunications landscape. With a focus on aligning business strategy with technology implementation, Jack crafts and delivers highly customized strategies that optimize operations and monetize existing assets and services. His current projects include spearheading the transformation to Telco-Cloud, which encompasses critical areas such as Operations Support Systems (OSS), Business Support Systems (BSS), and the deployment of advanced 4G/LTE and 5G services, including Network as a Service (NaaS).
Jack's role extends beyond strategy formulation; he is instrumental in guiding customers through the adoption of Agile and DevSecOps delivery models, ensuring that security, data visibility, and observability are prioritized. His emphasis on integrating AI and machine learning into operational frameworks not only enhances service delivery but also drives significant improvements in analytics and decision-making processes. By mentoring technology and business teams, Jack fosters a collaborative environment that connects their efforts to the needs of users and customers, ultimately leading to realizable outcomes that align with overarching business objectives.
With a robust skill set that includes Telecom OSS, Service Assurance, and Vendor Partnerships, Jack is adept at navigating the complexities of IT operations and enhancing telecom operations through strategic integration. His commitment to operational excellence and innovation positions him as a thought leader in the industry, making significant contributions to Nokia's mission of delivering cutting-edge telecommunications solutions.
Americas Lead Digital Operations Consultant at Nokia in August 2022 to Present
Principal Delivery & Integrations Architect at Ciena in January 2021 to May 2022
Principal Director, Technology & Operations Transformation at Accenture in August 2018 to November 2019
Senior Manager, NextGen Enterprise Services and SDI Operations Transformation at Accenture in May 2015 to November 2019
Managing Principal - Customer Experience and Operations Excellence Consulting at Nokia Bell Labs in January 2009 to April 2015
Director, Global Middleware, Integrations, and DW/BI at Xerox Corporation, Global Services in January 2006 to January 2009
Sr. Dir. OSS/BSS & IT Operations at One Communications (formerly Choice One) in January 2005 to January 2006
President, Principal Consultant at Ontario Group Ltd. in January 2002 to January 2005
Director – NextGeneration Product Development at Global Crossing, Inc. in January 2000 to January 2002
IT Strategy and Architecture Consultant at Independent Consultant in January 1997 to January 2000
Sr. Consultant - Network Architecture and Operations at Digital Equipment Corporation (DEC) in January 1992 to January 1997
Programmer and Consultant Positions as per below: at Programmer / Consultant in January 1988 to January 1992
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University of Rochester, Bachelor of Arts (B.A.)
University of Rochester, Bachelor of Arts (B.A.)
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IT & Business Strategy Alignment
Team Leadership
Telecom OSS
IT Strategy
Business Process
Management
Business Intelligence
Strategy
Product Management
Service Delivery
Integration
Telecommunications
VoIP
Wireless
Start-ups
Program Management
IP
Managed Services
Outsourcing
Pre-sales
Solution Architecture
Cloud Computing
E-commerce
Open Source Software
Cross-functional Team Leadership
Product Development
Project Management
RFP
Major Accounts
Service Assurance
Networking Strategy
Network Architecture
Agile Project Management
Enhanced Telecom Operations Map
Extract, Transform, Load (ETL)
Product Lifecycle Management
IT Operations
Enterprise Architecture
Enterprise IT Infrastructure
System Architecture
Agile Methodologies
IT Project & Program Management
Vendor Partnerships
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Discover more about NokiaWhat is Jack L email address?
Email Jack L at [email protected]. This email is the most updated Jack L's email found in 2026.
How to contact Jack L?
To contact Jack L send an email to [email protected]. (updated on August 25, 2024)
What company does Jack L work for?
Jack L works for Nokia
What is Jack L's role at Nokia?
Jack L is Americas Lead Digital Operations Consultant
What is Jack L's Phone Number?
Jack L's phone (212) ***-*355
What industry does Jack L work in?
Jack L works in the Telecommunications industry.
Jack L Email Addresses
Jack L Phone Numbers
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