Isabelle Coolen
Global Account Project Director at Orange Business Services | Plan-les-Ouates, Geneva, Switzerland
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Isabelle Coolen currently serves as the Global Account Project Director at Orange Business Services, where she leverages her extensive expertise in managing large-scale, complex international projects to deliver innovative telecommunications and IT solutions. Her role involves overseeing strategic initiatives across multiple regions, ensuring seamless coordination among diverse stakeholders, and aligning project objectives with client business goals. Isabelle’s customer-centric approach, combined with her deep understanding of stakeholder constraints, enables her to foster strong relationships and drive collaborative success.
Since April 2022, she has been dedicated to the Kering account, leading a major SD-WAN transformation project that spans over 2,000 sites worldwide. This initiative underscores her proficiency in network modernization, cloud connectivity, and digital transformation, critical for supporting Kering’s global retail operations. Her leadership in this project exemplifies her ability to manage complex, multi-layered deployments while maintaining a focus on service quality, governance, and risk mitigation.
In addition to her work with Kering, Isabelle plays a pivotal role in the Philip Morris International account, serving as both the Lead Project Manager for the entire account and the Regional Program Manager for specific regions. Her responsibilities include overseeing project delivery, ensuring adherence to governance standards, and optimizing telecommunications and data center solutions. Her expertise in project planning, VoIP, and IT service management enables her to deliver scalable, reliable technology solutions that meet the evolving needs of her clients. Overall, Isabelle’s strategic leadership, technical acumen, and stakeholder management skills position her as a key driver of digital transformation and service excellence at Orange Business Services.
Global Account Project Director at Orange Business Services in May 2017 to Present
Senior Project Manager at Orange Business Services in October 2012 to April 2017
Business Optimisation Analyst at BT in October 2010 to October 2012
IT and Governance Consultant at BT in February 2010 to September 2010
SAP server administrator at BT in September 2008 to January 2010
ABAP programmer (SAP) at BT in January 2008 to August 2008
Freelance translator at none in February 2007 to December 2007
Researcher in biology at Université de Toulouse - CNRS in January 2006 to January 2007
Researcher in biology at Université de Tours - CNRS in April 2004 to October 2005
Researcher in biology at Cambridge University, St. Andrews University in January 2002 to December 2002
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UQAM | Université du Québec à Montréal, PhD, October 2026
Concordia University, MSc-PhD, October 1997 to October 2026
Pierre and Marie Curie University, Licence, October 1994 to October 1997
Université de Tours, DEUG (Diplôme d'études universitaires générales), October 1991 to October 1994
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Accompagnement et tutorat
Project Management
Management
Project Planning
Outsourcing
Business Process
Program Management
ERP
VoIP
SAP
Governance
Managed Services
Data Center
ITIL
Telecommunications
Service Delivery
IT Service Management
Business Transformation
Software Project Management
Microsoft Excel
Méthodes agiles
Leadership
Project Delivery
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Discover more about Orange Business ServicesWhat is Isabelle Coolen email address?
Email Isabelle Coolen at [email protected] and [email protected]. This email is the most updated Isabelle Coolen's email found in 2026.
How to contact Isabelle Coolen?
To contact Isabelle Coolen send an email to [email protected] or [email protected]. (updated on April 10, 2025)
What company does Isabelle Coolen work for?
Isabelle Coolen works for Orange Business Services
What is Isabelle Coolen's role at Orange Business Services?
Isabelle Coolen is Global Account Project Director
What is Isabelle Coolen's Phone Number?
Isabelle Coolen's phone (**) *** *** 303
What industry does Isabelle Coolen work in?
Isabelle Coolen works in the Telecommunications industry.
Isabelle Coolen Email Addresses
Isabelle Coolen Phone Numbers
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