Indea Lee
Sr Account Manager at UnitedHealthcare | Baton Rouge, Louisiana, United States
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Indea Lee is a seasoned professional with over 15 years of experience in the health and wellness sector, currently serving as a Senior Account Manager at UnitedHealthcare. In this pivotal role, Indea is dedicated to enhancing the customer service experience by acting as the primary liaison between clients and the Central Service team. Her expertise in key account management ensures that clients receive tailored support, while her comprehensive understanding of healthcare policies and compliance—particularly with NCQA, URAC, and HIPAA—enables her to navigate complex regulatory landscapes effectively.
Indea's responsibilities extend beyond mere account oversight; she is instrumental in trending and monitoring service issue resolutions, ensuring that clients' concerns are addressed promptly and efficiently. Her commitment to education is evident as she trains clients and their employees on UnitedHealthcare’s core wellness tools and resources, empowering them to make informed health decisions. This focus on health education and wellness is complemented by her skills in data analysis and program evaluation, which allow her to assess the effectiveness of wellness initiatives and drive continuous improvement.
Throughout her career, Indea has demonstrated a passion for public health and a commitment to fostering healthier communities. Her ability to research and implement innovative solutions, combined with her extensive background in training and development, positions her as a valuable asset to both UnitedHealthcare and its clients. As she continues to lead key projects and initiatives, Indea remains focused on delivering exceptional service and outcomes that enhance the overall health and well-being of those she serves.
Sr Account Manager at UnitedHealthcare in September 2016 to Present
Population Health Advocate at Optum in October 2010 to September 2016
Program Manager at HealthFitness in January 2005 to October 2010
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University of New Orleans, Bachelor of Applied Science (BASc), June 1995 to June 2026
UMass Boston, June 2026
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Key Account Management
Strategic Planning
Project Management
Customer Service
Business Strategy
PowerPoint
Knowledge of general benefits services & incentives strategies
Working knowledge of policies and procedures with NCQA, URAC & HIPPA compliance
Healthcare
Research
Public Health
Community Outreach
Teaching
Training
Program Management
Data Analysis
Program Evaluation
Employee Benefits
Insurance
Corporate Wellness
Health Education
Public Speaking
Wellness
Health Promotion
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Discover more about UnitedHealthcareWhat is Indea Lee email address?
Email Indea Lee at [email protected] and [email protected]. This email is the most updated Indea Lee's email found in 2026.
How to contact Indea Lee?
To contact Indea Lee send an email to [email protected] or [email protected]. (updated on August 26, 2024)
What company does Indea Lee work for?
Indea Lee works for UnitedHealthcare
What is Indea Lee's role at UnitedHealthcare?
Indea Lee is Sr Account Manager
What is Indea Lee's Phone Number?
Indea Lee's phone (504) ***-*108
What industry does Indea Lee work in?
Indea Lee works in the Health, Wellness & Fitness industry.
Indea Lee Email Addresses
Indea Lee Phone Numbers
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