Ian Clet
Tech Bar Support - Engineer at ANZ | Metro Manila, National Capital Region, Philippines
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Ian Clet is a dedicated Tech Bar Support Engineer at ANZ, where he leverages over five years of diverse experience in the IT industry to deliver exceptional technical support and service management. His role is pivotal in ensuring seamless IT operations, as he proactively engages in team initiatives that enhance service delivery and customer satisfaction. Ian's expertise spans various domains, including IT computer hardware and software, networking, and system administration, making him a versatile asset to the organization.
At ANZ, Ian has consistently achieved a remarkable 100% Service Level Agreement (SLA) compliance for both requests and incidents, showcasing his commitment to excellence in IT incident and service management. His outstanding performance has earned him numerous commendations and awards, reflecting his dedication to providing top-notch technical support, both face-to-face and remotely. Ian's customer service orientation is evident in his interactions, where he prioritizes user experience and strives to resolve issues efficiently.
In addition to his technical skills, Ian is an active contributor to team culture and sustainability efforts, serving as a Green Ambassador. He has participated in initiatives such as planting activities and eco-brick donations, demonstrating his commitment to corporate social responsibility. Ian has also taken the initiative to create and publish knowledge base articles, empowering employees with valuable resources and enhancing knowledge management within the organization.
With proficiency in Virtual Desktop Infrastructure (VDI), Microsoft Azure, and project management methodologies like Scrum, Ian is well-equipped to navigate the complexities of modern IT environments. His skills in Active Directory administration and Virtual Private Network (VPN) management further bolster his capability to support ANZ’s technological needs effectively. Ian Clet is not just a technical expert; he is a proactive team player dedicated to driving innovation and excellence in every aspect of his role.
Tech Bar Support - Engineer at ANZ in September 2019 to Present
IT Analyst at ANZ in April 2017 to August 2019
Sales Floor Team Member at Kenny Rogers Roasters in July 2016 to January 2017
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Polytechnic University of the Philippines, Bachelor's degree, September 2026
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Scrum
Microsoft Outlook
Virtual Private Network (VPN)
Windows 10
Microsoft Teams
Virtual Desktop Infrastructure
Knowledge Base
Office 365
Microsoft Azure
Software Troubleshooting
Face-to-face Communication
Customer Service
Leadership
Microsoft PowerPoint
Research
Project Management
Management
Windows
Training
Microsoft Excel
Microsoft Office
Social Media
Strategic Planning
Team Management
Team Leadership
Microsoft Word
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Discover more about ANZWhat is Ian Clet email address?
Email Ian Clet at [email protected]. This email is the most updated Ian Clet's email found in 2026.
How to contact Ian Clet?
To contact Ian Clet send an email to [email protected]. (updated on October 23, 2024)
What company does Ian Clet work for?
Ian Clet works for ANZ
What is Ian Clet's role at ANZ?
Ian Clet is Tech Bar Support - Engineer
What is Ian Clet's Phone Number?
Ian Clet's phone (**) *** *** 351
What industry does Ian Clet work in?
Ian Clet works in the Information Technology & Services industry.
Ian Clet Email Addresses
Ian Clet Phone Numbers
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