Heath Dalby
Technical Infrastructure Analyst at American Fidelity | Edmond, Oklahoma, United States
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Heath Dalby serves as a Technical Infrastructure Analyst at American Fidelity, where he leverages his extensive expertise in identity and access management (IAM) to enhance the organization’s cybersecurity posture. With a strong foundation in credential management and single-sign-on solutions, Heath plays a pivotal role in implementing and maintaining robust security protocols that safeguard sensitive information. His proficiency in tools such as CyberArk, Okta, and Active Directory enables him to streamline user access while ensuring compliance with industry standards.
In his current role, Heath is leading key projects focused on optimizing IAM processes and enhancing user experience across the organization. He is instrumental in deploying ServiceNow for IT Service Management (ITSM), which not only improves operational efficiency but also elevates customer service by providing seamless access to IT resources. His commitment to team leadership and training fosters a collaborative environment, empowering colleagues to adopt best practices in security management.
Heath’s analytical mindset and troubleshooting skills are vital as he navigates the complexities of modern IT infrastructures. By staying abreast of emerging trends in cybersecurity, he ensures that American Fidelity remains at the forefront of technological advancements. His ability to blend technical acumen with exceptional customer service makes him a valuable asset to the team, driving initiatives that enhance both security and user satisfaction. As he continues to expand his skill set and take on new challenges, Heath Dalby exemplifies the proactive and innovative spirit that defines the IT landscape today.
Technical Infrastructure Analyst at American Fidelity in September 2014 to Present
Security Operations Senior Analyst at American Fidelity in July 2020 to Present
Shift Supervisor at Starbucks in April 2010 to November 2011
Team Lead at Jamba Juice in May 2005 to August 2010
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Trevecca Nazarene University
MACU, Bachelor of Arts (B.A.), August 2026
Metro Tech
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Customer Service
Microsoft Office
Team Leadership
Training
Social Networking
Leadership
Troubleshooting
Microsoft Word
OnBase
ServiceNow
IT Service Management
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Discover more about American FidelityWhat is Heath Dalby email address?
Email Heath Dalby at [email protected], [email protected] and [email protected]. This email is the most updated Heath Dalby's email found in 2026.
What is Heath Dalby phone number?
Heath Dalby phone number is 4052490344.
How to contact Heath Dalby?
To contact Heath Dalby send an email to [email protected], [email protected] or [email protected]. If you want to call Heath Dalby try calling on 4052490344. (updated on September 03, 2024)
What company does Heath Dalby work for?
Heath Dalby works for American Fidelity
What is Heath Dalby's role at American Fidelity?
Heath Dalby is Technical Infrastructure Analyst
What industry does Heath Dalby work in?
Heath Dalby works in the Information Technology & Services industry.
Heath Dalby Email Addresses
Heath Dalby Phone Numbers
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