Gwendoline Yeap
Project / Program Management Consultant at Dell Technologies | Singapore, Singapore
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Gwendoline Yeap is a highly accomplished Project and Program Management Consultant at Dell Technologies, bringing over 22 years of diverse experience across multiple domains within the organization. Currently, she plays a pivotal role in driving strategic initiatives that enhance customer satisfaction and operational excellence. Her expertise in program management is exemplified through her leadership of the Voice of Customer (VOC) Satisfaction Survey initiative for Dell’s Enterprise and DTS AMS organizations. In this capacity, Gwendoline oversees the end-to-end process, collaborating with cross-functional teams and regional stakeholders to ensure the survey accurately captures customer insights and aligns with business objectives. She works closely with vendors to facilitate seamless survey deployment, establishing robust channels for collecting and analyzing customer feedback, which directly informs service improvement strategies.
Gwendoline’s role extends beyond survey management; she actively leads change management efforts to embed a customer-centric culture across teams, leveraging her skills in demand generation and business development to foster continuous improvement. Her strong interpersonal, negotiation, and presentation skills enable her to effectively communicate complex insights and drive stakeholder alignment across diverse geographies and functions. With her background in cloud computing and her PMP certification, she is adept at managing complex programs that require meticulous planning, risk mitigation, and resource optimization. Gwendoline’s proven ability to lead global and APJ-wide initiatives underscores her capacity to navigate complex organizational landscapes, making her a valuable asset in Dell’s ongoing digital transformation and customer experience enhancement efforts.
Project / Program Management Consultant at Dell Technologies in May 2019 to Present
APJ Global Customer Program Business Development Consultant / Program Managementioned Consultant at Dell Technologies in August 2013 to April 2019
Business Analysis Advisor at Dell Technologies in November 2010 to August 2013
Inside Sales Manager at Dell Technologies in November 2008 to November 2010
Senior Marcom Specialist at Dell in November 2005 to December 2007
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Universiti Sains Malaysia, MBA, July 2026
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Presentations
Facilitation
Change Management
Strategic Planning
Strategy execution and implementation
Demand Generation
Marketing Communications
Business Development
Account Management
CRM
Program Management
Strategy
Cross-functional Team Leadership
Leadership
Management
Team Management
Project Management
Project Management Office (PMO)
Global Program Management
Cloud Computing
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Discover more about Dell TechnologiesWhat is Gwendoline Yeap email address?
Email Gwendoline Yeap at [email protected]. This email is the most updated Gwendoline Yeap's email found in 2026.
How to contact Gwendoline Yeap?
To contact Gwendoline Yeap send an email to [email protected]. (updated on March 09, 2025)
What company does Gwendoline Yeap work for?
Gwendoline Yeap works for Dell Technologies
What is Gwendoline Yeap's role at Dell Technologies?
Gwendoline Yeap is Project / Program Management Consultant
What is Gwendoline Yeap's Phone Number?
Gwendoline Yeap's phone +44 ** **** *102
What industry does Gwendoline Yeap work in?
Gwendoline Yeap works in the Information Technology & Services industry.
Gwendoline Yeap Email Addresses
Gwendoline Yeap Phone Numbers
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