Gregory Forrest
Senior Key Customer Account Manager at ECI Software Solutions | Temple, Texas, United States
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Gregory Forrest currently serves as the Senior Key Customer Account Manager at ECI Software Solutions, Inc., where he plays a pivotal role in enhancing customer relationships and driving business success for small and medium-sized enterprises. With a strong belief that a great Account Manager effectively balances customer needs with organizational goals, Gregory has established himself as a trusted advisor and advocate for his clients. Since joining ECI in August 2019, he has been instrumental in delivering outstanding customer service, acting as the primary point of contact for key accounts, and ensuring that clients receive tailored solutions that align with their unique operational requirements.
In his role, Gregory has successfully developed and maintained strategic relationships with key stakeholders, leveraging his expertise in ERP software and business-to-business (B2B) sales to identify opportunities for growth and improvement. He has led several key projects focused on customer retention and support, utilizing his skills in negotiation and active listening to address client concerns and foster long-term partnerships. His deep understanding of industry-specific challenges, particularly in the realm of Point of Sale (POS) systems and professional services, allows him to provide valuable insights that drive customer satisfaction and loyalty.
Gregory’s commitment to excellence is reflected in his proactive approach to territory account management, where he consistently seeks to enhance the customer experience while aligning with ECI's strategic objectives. By harnessing his comprehensive knowledge of ERP solutions and his passion for customer success, Gregory Forrest continues to make a significant impact at ECI Software Solutions, ensuring that clients not only meet their business goals but thrive in an ever-evolving marketplace.
Senior Key Customer Account Manager at ECI Software Solutions in August 2019 to Present
Senior Key Account Manager & Team Lead at ECI Software Solutions in January 2025 to Present
Sr. Account Manager at ECI Software Solutions in August 2019 to February 2025
Field Consultant at 7-Eleven in June 2015 to January 2019
Senior Customer Account Manager at Epicor Software in March 2000 to June 2015
Store Manager at Select Comfort in September 1999 to March 2000
Store Manager at 3 Day Blinds in January 1996 to September 1999
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Evergreen Community College, San Jose, CA, October 1986 to October 1988
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Contract Negotiation
Key Account Development
Customer Retention
Sales Effectiveness
Sales Presentations
Customer Loyalty
Customer Support
Teamwork
Strategic Accounts
Peer Mentoring
Sales Operations
Enterprise Software
Solution Selling
Salesforce.com
ERP
Cloud Computing
Direct Sales
Product Management
Account Management
Management
Sales Management
Strategic Planning
CRM
Sales
Key Account Management
Business Development
Professional Services
Program Management
Team Building
Integration
Selling
Team Leadership
Business-to-Business (B2B)
Point of Sale (POS) Systems
Qualifying Prospects
Territory Management
Territory Account Management
Consulting
Retail Sales
Cross-functional Team Leadership
Sales Process
Sales Performance
Organization Skills
Sales & Marketing
Salesforce CRM
Microsoft Office
Presentation Skills
Public Speaking
Negotiation
B2B Marketing
Business Strategy
Key Accounts
Customer Communication
Customer Service
Critical Thinking
Decision-Making
Personal Development
High Performer
Communication
Active Listening
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Discover more about ECI Software SolutionsWhat is Gregory Forrest email address?
Email Gregory Forrest at [email protected]. This email is the most updated Gregory Forrest's email found in 2026.
How to contact Gregory Forrest?
To contact Gregory Forrest send an email to [email protected]. (updated on August 25, 2024)
What company does Gregory Forrest work for?
Gregory Forrest works for ECI Software Solutions
What is Gregory Forrest's role at ECI Software Solutions?
Gregory Forrest is Senior Key Customer Account Manager
What is Gregory Forrest's Phone Number?
Gregory Forrest's phone (214) ***-*436
What industry does Gregory Forrest work in?
Gregory Forrest works in the Computer Software industry.
Gregory Forrest Email Addresses
Gregory Forrest Phone Numbers
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