Gene S, Director, Medical & Patient Care Operations at Rocket Doctor

Gene S

Director, Medical & Patient Care Operations at Rocket Doctor | Metro Manila, Philippines

Profile last verified August 2026
Wellness and Fitness Services Verified Profile Metro Manila, Philippines Ateneo Graduate School of Business
Verified

Work Email

***@grcsventures.com

Last verified September 2026

Phone Number

917*****

Philippines • Mobile

Free account · No credit card · 5 profiles/month

Gene S Socials
Gene S Work Experience

Director, Medical & Patient Care Operations at Rocket Doctor in January 2022 - Present

Manager, Medical & Patient Care Operations at Rocket Doctor in April 2021 - January 2022

Risk Compliance Investigations Manager at Amazon in January 2021 - March 2021

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Customer Service Quality Manager at Amazon in October 2020 - December 2020

Customer Service Operations Manager at Amazon in July 2019 - October 2020

Escalation Manager at Convergys in June 2018 - June 2019

Team Leader at Convergys in June 2014 - June 2018

Nesting Coach at Convergys in October 2013 - June 2014

Subject Matter Expert at Convergys in June 2013 - October 2013

Escalation Specialist at Convergys in March 2013 - June 2013

Technical Support Representative at Convergys in May 2012 - March 2013

Gene S Education

Ateneo Graduate School of Business, January 2021 to January 2023

San Juan De Dios Educational Foundation, Inc., January 2007 to January 2011

Gene S Skills
Presentations Customer Service Operations Business Reviews Service-Level Agreements (SLA) Project Performance Financial Performance Budgeting & Forecasting Patient Experience Clinical Operations Stakeholder Management
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Relationship Building Communication Coaching Team Management Contact Centers Business Process Outsourcing (BPO) Outsourcing Performance Management Team Development Training Business Process Improvement Policy Development Adverse Event Reporting Workforce Planning Reporting Requirements Medical Devices Budgeting Complaint Management Problem Solving Process Improvement Operations Management Training & Development Customer Service Project Management Strategic Planning Data Analysis Customer Relationship Management (CRM) Workforce Management Change Management Microsoft Office Avaya Products Leadership Management People Management Google Sheets Zendesk Amdocs IEX Total View Accounting
About Gene S’s Current Company
Rocket Doctor

Rocket Doctor is a technology-driven digital health platform and marketplace that empowers healthcare providers to break down the barriers that prevent patients from accessing high quality, comprehensive and affordable care, especially those on Medicaid and in rural and remote communities. We integrate a unique patient support system, advanced medical devices and AI-fueled software to provide doctors with the tools and resources they need to run successful, care-focused virtual practices. Since launch 2.5 years ago we have coordinated a system of care with over 400 MDs and 250,000 visits.

Discover more about Rocket Doctor
Gene S’s Colleagues
Freddy Drucquer

Freddy Drucquer

Glasgow, Scotland, United Kingdom

Senior Marketing Manager at Rocket Doctor

Senior Marketing Manager at Rocket Doctor
(August 2023 – Present)

Karina Meidell

Karina Meidell

Toronto, Ontario, Canada

Senior Operations Coordinator at Rocket Doctor

Senior Operations Coordinator at Rocket Doctor
(January 2023 – Present)

MD, MSc., CCFP(FPA)

Anesthesiologist at Sturgeon Community Hospital
(January 2021 – Present)

JV

Joyie Valenzuela

Calabarzon, Philippines

Supervisor at Rocket Doctor

Supervisor at Rocket Doctor
(Present)

JM

Janna Malone

Ottawa, Ontario, Canada

Medical student at McMaster University, Class of 2022 Canadian Certified Physician Assistant

Physician Assistant at Rocket Doctor
(November 2020 – Present)

Meriqua White

Meriqua White

Plano, Texas, United States

Fractional Marketer | Podcasting | Comms | Content & Growth Strategist --​> B2B Tech | SaaS | Healthcare | Finance | Emerging Tech

Marketing Manager at Rocket Doctor
(May 2026 – Present)

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Frequently asked questions about Gene S

What is Gene S email address?

Email Gene S at [email protected]. This email is the most updated Gene S's email found in 2026.

How to contact Gene S?

To contact Gene S send an email to [email protected].

What company does Gene S work for?

Gene S works for Rocket Doctor.

What is Gene S's role at Rocket Doctor?

Gene S is Director, Medical & Patient Care Operations

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