Frederic Arens
Global Player Engagement Director at Keywords Studios | Tokyo, Tokyo, Japan
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Frederic Arens currently serves as the Global Player Engagement Director at Keywords Studios, where he leverages his extensive experience to foster meaningful connections between gaming communities and the company's diverse portfolio of clients. In this strategic role, Frederic oversees initiatives that enhance player retention, community management, and user engagement across a wide range of platforms, including MMORPGs, mobile games, and transmedia projects. His expertise in social media marketing and community management allows him to craft tailored engagement strategies that resonate with diverse player demographics, ensuring a positive and immersive gaming experience.
At Keywords Studios, Frederic is instrumental in driving key projects that focus on localization, risk management, and customer satisfaction, ensuring that each game launch meets the highest standards of quality and player engagement. His deep understanding of the online gaming industry, combined with his skills in community management and customer experience, enables him to coordinate cross-functional teams effectively, aligning personnel, tools, and communication channels to deliver seamless service. Frederic’s leadership in player engagement initiatives not only supports successful game launches but also sustains long-term player loyalty, which is vital in today’s competitive gaming landscape.
With over eight years of industry experience, Frederic has contributed to the release of more than 130 titles, ranging from indie projects to AAA blockbusters. His background in MMORPGs, MMO, and mobile games, along with his proficiency in localization and e-learning, positions him as a key driver of innovative engagement solutions. Frederic’s role at Keywords Studios exemplifies his commitment to enhancing the player experience through strategic community engagement, data-driven insights, and a passion for the evolving dynamics of the gaming industry.
Global Player Engagement Director at Keywords Studios in February 2015 to Present
VP Operations - COO at Alchemic Dream in March 2013 to January 2015
Chief Process Officer at Alchemic Dream in January 2010 to March 2013
Lead Project Manager at Alchemic Dream in October 2008 to December 2009
Project Manager at Alchemic Dream in May 2008 to September 2008
Assistant Project Manager at Alchemic Dream in August 2007 to May 2008
Shift Leader at Alchemic Dream in February 2007 to July 2007
Assistant Finance Manager at CMB in July 2006 to October 2006
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IPAG Business School, Bachelor, October 2026
Université Aix-Marseille III, DEUG, October 2026
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MMORPG
MMO
Online Gaming
Video Games
Community Management
Social Games
Casual Games
Localization
Mobile Games
Micropayments
Gamification
Transmedia
E-Learning
Customer Service
Risk Management
Customer Satisfaction
Social Media Marketing
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Discover more about Keywords StudiosWhat is Frederic Arens email address?
Email Frederic Arens at [email protected] and [email protected]. This email is the most updated Frederic Arens's email found in 2026.
How to contact Frederic Arens?
To contact Frederic Arens send an email to [email protected] or [email protected]. (updated on March 18, 2025)
What company does Frederic Arens work for?
Frederic Arens works for Keywords Studios
What is Frederic Arens's role at Keywords Studios?
Frederic Arens is Global Player Engagement Director
What is Frederic Arens's Phone Number?
Frederic Arens's phone (**) *** *** 100
What industry does Frederic Arens work in?
Frederic Arens works in the Computer Games industry.
Frederic Arens Email Addresses
Frederic Arens Phone Numbers
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