Foad Sebbahi
Head of Client Experience Team and QoS at Transatel | Greater Paris Metropolitan Region
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Foad Sebbahi currently serves as the Head of the Client Experience Team and Quality of Service (QoS) at Transatel, a leading European MVNE/A specializing in enabling and managing MVNOs across diverse markets. In this strategic role, Foad leverages over two decades of expertise in telecom operations, business development, and program management to enhance client satisfaction and optimize network performance. His team encompasses Service Managers, Incident Managers, Change Managers, and Revenue Assurance/Billing specialists, all working collaboratively to deliver seamless, reliable telecom services to Transatel’s extensive portfolio of over 170 MVNOs.
Foad’s focus is on driving innovative solutions that elevate QoS metrics, ensuring clients benefit from robust network infrastructure, efficient incident resolution, and proactive change management. His deep understanding of mobile technologies—ranging from RAN, GPRS, and wireless to IP and BSS systems—enables him to oversee complex transformation projects that improve network reliability and customer experience. Under his leadership, Transatel has implemented advanced testing protocols and performance monitoring tools, fostering a culture of continuous improvement in service delivery.
With a proven track record in managing multicultural and multidisciplinary teams, Foad excels at aligning technical expertise with strategic business objectives. His role involves not only overseeing operational excellence but also fostering strong client relationships through tailored solutions and transparent communication. By integrating his skills in mobile technologies, telecom testing, and network management, Foad Sebbahi continues to position Transatel as a trusted partner for MVNOs seeking innovative, high-quality telecom services in a competitive landscape.
Head of Client Experience Team and QoS at Transatel in September 2019 to Present
Technical Director for Service Providers at TENEDIS in January 2019 to September 2019
Head of QoS/QoE and Network Planning Optimisation - Lead Service Business Manager at Nokia in May 2016 to September 2018
Customer Experience Management (CEM) Program Director at Nokia in November 2015 to May 2016
Head of End to End Quality of Service - Service Business Manager at Nokia in January 2012 to October 2015
Care Program Manager at Nokia in April 2011 to January 2012
Project & Technical Manager at Nokia in September 2009 to March 2011
Team Leader Radio Access Network at Nokia in November 2005 to August 2009
Senior Radio Access Engineer at Nokia in January 2001 to November 2005
R&D GSM/GPRS Expert at Alcatel CIT at Alcatel CIT in June 1999 to December 2000
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Télécom Paris, Master of Science (MSc), June 1998 to June 1999
ESSEC - CentraleSupélec, Master Class21 - Drive the sustainable model and corporate responsibility, June 2026
ESME, école d'ingénieurs généraliste, Master's degree in engineering, June 1995 to June 1998
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Leadership d’équipe
Technologie mobile
Gestion d’équipe
Communication
Ingénierie
Support technique
LTE
2G
3G
GSM
BSS
Core Network
GPRS
IP
Leadership
Mobile Communications
Mobile Devices
RAN
Radio
Telecommunications
Testing
UMTS
WCDMA
Wireless
General Packet Radio Service (GPRS)
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Discover more about TransatelWhat is Foad Sebbahi email address?
Email Foad Sebbahi at [email protected] and [email protected]. This email is the most updated Foad Sebbahi's email found in 2026.
How to contact Foad Sebbahi?
To contact Foad Sebbahi send an email to [email protected] or [email protected]. (updated on February 24, 2025)
What company does Foad Sebbahi work for?
Foad Sebbahi works for Transatel
What is Foad Sebbahi's role at Transatel?
Foad Sebbahi is Head of Client Experience Team and QoS
What is Foad Sebbahi's Phone Number?
Foad Sebbahi's phone (**) *** *** 210
What industry does Foad Sebbahi work in?
Foad Sebbahi works in the Telecommunications industry.
Foad Sebbahi Email Addresses
Foad Sebbahi Phone Numbers
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