Fiorella Gianella

Fiorella Gianella currently serves as a Finance Officer at Grand City Surabaya - Mall Convex, where she plays a vital role in managing the financial operations that support the mall’s dynamic retail environment. Her expertise in accounts receivable (AR) processes ensures that the financial transactions are executed with precision and efficiency, contributing to the overall financial health of the organization. In her role, Fiorella oversees the accurate and timely issuance of invoices to tenants and vendors, meticulously reviewing billing information to ensure compliance with contractual agreements, pricing structures, and applicable taxes. Her attention to detail helps prevent discrepancies and enhances the accuracy of financial reporting.

Beyond her core responsibilities, Fiorella actively collaborates with cross-functional teams to streamline collection processes, reducing overdue accounts and improving cash flow management. Her proactive approach in following up with tenants and clients demonstrates her commitment to maintaining strong professional relationships and ensuring prompt payments, which are crucial for the mall’s operational stability. Her role also involves analyzing accounts receivable aging reports, identifying potential collection issues, and implementing strategies to mitigate financial risks.

With a background in accounting from Widya Mandala University, Fiorella combines academic knowledge with practical experience, making her a valuable asset in financial planning and analysis within the retail and commercial property industry. Her passion for economic trends and innovative financial solutions aligns with her goal of contributing to the growth and sustainability of Grand City Surabaya - Mall Convex. As she continues to develop her skills, Fiorella is dedicated to supporting her organization’s financial objectives through diligent AR management and strategic financial insights.